Sales Associate - Soma

Position Objective The Sales Associate is responsible for supporting Management in promoting a customer and product‑focused sales culture, ensuring a great customer experience and maximum profitability. Functional Responsibilities Drive for Results – Meets company sales goals by utilizing sales techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires. Drive for Results – Maintains knowledge of current sales and promotions; maintains pricing and visual standards. Drive for Results – Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management. Drive for Results – Participates in visual directives including monthly store sets and zone maintenance. Customer Experience – Models and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni‑channel experience. Customer Experience – Ensures prompt resolution of customer concerns. Customer Experience – Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations. Customer Experience – Reinforces buying decisions at checkout and achieves add‑on goals including gift card sales. Customer Experience – Signs up clients for reward program. Customer Experience – Builds and maintains a solid customer following through clienteling and wardrobing. Customer Experience – Knows current product fit and style assortment offerings in store and online. Customer Experience – Maintains consistent client communication through utilization of customer book. Operational Excellence – Supports replenishment activities that keep the store full and abundant. Operational Excellence – Assists with location fulfillment. Operational Excellence – Assists with visual directives, including floor sets, window changes, visual presentations, signage placement, etc. as directed. Operational Excellence – Assists with boutique cleanliness and organization. Teamwork and Growth – Promotes an inclusive, collaborative approach to problem solving. Teamwork and Growth – Seeks personal developmental opportunities and readily solicits feedback. Teamwork and Growth – Performs other duties as assigned. This position may be found in multiple brands. Some duties may vary from brand to brand. Qualifications High School diploma or equivalent. Retail or sales experience preferred. Must be 18 years of age or older. Excellent communication skills. Excellent customer service skills. Able to learn or adapt to technology provided by the company. Strong organizational skills and ability to multi‑task in a fast‑paced environment. Able to communicate with customers, associates, and management. Regular attendance is essential to this position to ensure adequate coverage and meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays. Physical Requirements Constant walking/standing – 67‑100% of an 8‑hour shift. Occasional lifting up to 50 lbs – 1‑33% of an 8‑hour shift. Frequent climbing – 34‑66% of an 8‑hour shift. Equal Employment Opportunity Statement Chico’s FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance. #J-18808-Ljbffr