IT Business Analyst (Entry Level, Insurance)
$51.7k - $103.3kMarsh McLennan
Company:
TorrentDescription:
We are seeking a talented individual to join our IT team at role will be based in Kalispell MT or can be performed Remotely Nationwide .
This position is for an entry-level professional individual contributor in Information Technology working under close supervision. The role will be responsible for the planning development and implementation of technology- and process-based solutions This role will also provide technical support to internal and external end user clients of technology solutions.
We will count on you to:
- Investigate triage diagnose and help resolve system issues for internal and external clients working with IT teams and suppliers as needed.
- Provide ongoing support until tickets are fully resolved.
- Analyze reported system issues to determine validity severity and how to reproduce them.
- Assist Senior Analysts with business requirements functional specifications and system enhancement documentation.
- Record changes made to existing systems and helps ensure support documentation is complete and maintained.
- Support business and client needs and research including escalating findings to the appropriate team member.
- Assist senior staff with client and user requirements gathering status reports release notes and task planning activities.
- Follow change management processes coordinates client-specific requests and resources handles outage notifications and supports weekly reporting of incoming open and closed issues.
What you need to have:
- Excellent verbal and written communication skills
- Strong ability to identify trends and assess the severity of defects and data issues
- Ability to work effectively in a fast-paced team-oriented environment
- Insurance industry experience
What makes you stand out:
- In-depth flood underwriting knowledge
- ANFI certification
- Familiarity with SQL
Why join our team:
- We help you be your best through professional development opportunities interesting work and supportive leaders.
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact on colleagues clients and communities.
- Our scale enables us to provide a range of career opportunities as well as benefits and rewards to enhance your well-being.
Required Experience:
Junior IC
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