Assistant Director of Admissions

Job Summary Towson University (TU) has earned distinction as a top 100 public university and a great place to work. Located north of Baltimore, TU enrolls over 19,000 students and is the second-largest university in the University System of Maryland. The institution fosters a climate grounded in respect and supports the intellectual and personal growth of the entire community. Assistant Directors of Admissions serve as undergraduate student recruiters, admissions counselors, project managers, and leaders within the Office of Admissions. The AD oversees a specific area within the enrollment portfolio, works primarily with transfer students from the Community College of Baltimore County (CCBC), and manages the Degrees to Succeed (D2S) partnership, providing services and reporting on the program’s effectiveness. The AD represents TU at CCBC campuses, recruitment events such as college fairs and high school visits, and other activities as needed. As a member of the Undergraduate Recruitment Team, the AD will recruit, review, and enroll qualified students, provide exceptional customer service, assist with marketing activities, and develop relationships with community partners and external constituents. The AD also engages with special populations including honors, military, international students, Transfer Tiger Pact participants, and other unique transfer student types. Responsibilities and Duties Program Management – Degrees to Succeed Manage the Degrees to Succeed program, ensuring all D2S students are advised, evaluated, and reviewed for admission in accordance with program guidelines and the Memorandum of Understanding. Assist with the implementation of a co‑advising model, collaborating with CCBC faculty advisors to guide students on course selection, major exploration, career pathways, academic policies, and degree requirements. Ensure a seamless transition between professional and faculty advising, providing consistent support and resources tailored to students’ academic progress and goals. Evaluate the D2S program with data‑driven reports and assessments, assisting with shaping partnership strategy and MOU updates as appropriate. Customer Service, Advisement, & Recruitment Represent TU at recruitment and advisement events, delivering TU information presentations both on‑ and off‑campus throughout the year. Regularly host counseling and pre‑transfer advising sessions at community colleges and via 1:1 appointments. Counsel prospective, admitted, and enrolled undergraduate students on admission to TU, providing excellent customer service via phone, chat, email, in‑person, and virtual meetings. Assist with marketing campaigns and personalized outreach campaigns (phone, email, text, notes, events); actively participate in open houses and other TU recruitment/yield events. Participate in outreach campaigns, both personalized and developed by Admissions Marketing, to encourage application submission, completion, and enrollment next steps. Application Evaluation Review undergraduate student applications and interpret and evaluate college transcripts and other documents for transfer students, especially CCBC and D2S students, determining transferability and applicability of courses, prior learning, credit by examination, military and other non‑traditional credit‑bearing experiences. Work in partnership with Admissions colleagues to produce pre‑transfer credit evaluations and other resources for prospective and admitted students. Other Duties as Assigned Serve as a resource for TU academic departments, community colleges, and off‑campus agencies regarding the transferability of courses to the university. Function as a liaison for TU colleges on relevant matters in transfer admissions, evaluations, and curriculum. Complete general admissions duties including customer service, applicant processing, holistic review, on‑campus events, special projects, campus committees, and any other duties as assigned to meet enrollment and university goals. Work hours include evenings and weekends with occasional in‑state and out‑of‑state travel. Telework may be available up to two days per week following 90 days of service in good standing. Qualifications and Skills Required Qualifications Two years of experience working in undergraduate admissions. Ability to travel independently and on short notice, with a valid driver’s license and ability to pass the TU driver clearance process. Collaborative work ethic with strong cross‑cultural communication and high‑volume, fast‑paced environment skills. Effective communication skills (oral, written, and interpersonal) and ability to present to diverse audiences in various venues. Strong analytical skills and ability to work independently. Familiarity with and use of technology critical to the success of this position and the overall operation of the Office of Undergraduate Admissions. Preferred Qualifications Experience in undergraduate admissions, specifically with transfer students. Experience using Slate and PeopleSoft systems. Salary and Benefits Annual salary is $62,000 with full university benefits including 22 days of annual leave, up to 17 holidays, personal and sick days, excellent health, life, and retirement plans, and tuition remission. For more information about benefits, consult the university benefits page. Additional perks and discounts are available through the university. Equal Opportunity Employer Towson University is an Equal Opportunity Employer. If you need a reasonable accommodation for any part of the employment process, please email: View email address on click.appcast.io. Towson University is a smoke‑free campus. #J-18808-Ljbffr TQSolutions