IT SUPPORT TECH I

Access Dubuque

Dubuque, IA

IT SUPPORT TECH I

Engineering Services and Products Company

1 Positions

ID: 374063

Posted On 10/20/2026

Job Overview

Summary

The individual in this position reports to the I.T. Technical Support Supervisor, and is responsible for company-wide IT support; computers, printers, systems, software applications, general network support, and special projects. This is an entry-level IT support position.

Essential Duties and Responsibilities

Monitor, review and respond to Level I Technical Support
Update and maintain computer systems
Support policies and procedures related to network hardware and software
Computer imaging and decommissioning
Accurately track computer security cameras
Troubleshooting VoIP phone system
Printer maintenance and trouble shooting
Working with vendor software support
Network cabling installation and termination
New Hire IT Orientation and training
Escalate higher level IT tickets to appropriate personnel
Individual projects and research assigned by management
After hour support coverage
Additional duties as assigned

Primary Contact

12164

FarmTek HR Department

View phone number on click.appcast.io

Phone

Fax

View email address on click.appcast.io

True

False

True

Job Details

Categories

Agricultural

Information Technology/Telecommunications

Maintenance/Repair

Location

Dyersville, IA

Shift

1st Shift

Job Type

Employee

Full/Part

Full Time

Company ID

1007

Job REQ #

374063

# Positions

Start Date

20261020

End Date

20261125

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Engineering Services and Products Company

About the Company

A rewarding career waits for you at Engineering Services and Products Company!

ESAPCO was founded in 1979 with the purpose of bringing the highest quality products at the most competitive prices with exceptional customer service directly to the agricultural, horticultural, building and retail trade communities. With this goal in mind, we have grown from a regional, two-person operation to one with corporate headquarters and sales call center located in South Windsor, Connecticut and a manufacturing and distribution center located in Dyersville, Iowa. Brands that fall under our umbrella include FarmTek, ClearSpan and GrowSpan.

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Vacancy posted 2 days ago

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