Systems Analyst

Sr Systems Analyst - Connect Program8 Month Contract (likely to extend)Local Candidates OnlyKey projects:As a systems analyst sr – Starbucks Connect Technology, you will contribute to Starbucks’ success by identifying, designing, and deploying technology and process solutions for the Starbucks Connect program.This role requires proficiency in requirements analysis, solution design, and process improvement coupled with the ability to collaborate effectively across various IT and business functions.In addition to delivering new technology and enhancing/supporting existing systems, an effective systems analyst sr. contributes relevant technical, functional, and process expertise, negotiates and drives alignment across multiple teams.Daily ResponsibilitiesSolution Design & DeliverySupports project initiation efforts by assisting in the definition of project scope and the identification/selection of targeted solution(s). Assists project management in the development of work plans, effort estimates, and delivery timelines.Gathers, analyzes, and documents solution requirements. Facilitates user story creation and backlog grooming in an agile delivery environment.Utilizes LEAN techniques to develop business process designs and improve operations via process re-engineering efforts.Creates solution designs utilizing user-centric design techniques. Coordinates with business, development, and testing teams and leverages relevant process and technology proficiency to propose optimal solution(s) options delivering required business capabilities.Proactively identifies and effectively assesses improvement opportunities (productivity/efficiency gains, cost savings, etc.)Utilizes agile delivery methodologies and participates on agile teams in execution of solution delivery projects. Considers overall user technology experience in thoughtfully designing engaging solutions.Working knowledge of Agile / Scrum Methodologies; Epics, user stories, acceptance criteria, definition of done, etc.System Configuration & TestingPartners with development team in agile design/development of custom solution components. Performs peer functional and solution design reviews as required.Supports solution testing efforts by developing test plans, preparing test environments, performing test execution, and validating test results.Working knowledge of Windows operating systems, Windows services applicationsProduction SupportProvides rotational support of critical systems.Demonstrates system proficiency and leverages subject matter expertise to perform root cause analysis and assess issue trends.Coordinates issue resolution with vendors and/or cross-functional teams. Provides timely and thorough communication regarding issue status/resolution with end-users and other key stakeholders.Creates and maintains systems documentation (e.g. Confluence, Knowledge Base Articles) Develops and facilitates system training.Degree or certifications required?Computer science or engineering backgroundYears experience?7-10 yearsRequired background? Skills?Gathering requirementsSystems analyst backgroundJira & Confluence backgroundThis role requires proficiency in requirements analysis, solution design, and process improvement coupled with the ability to collaborate effectively across various IT and business functions.In addition to delivering new technology and enhancing/supporting existing systems, an effective systems analyst sr. contributes relevant technical, functional, and process expertise, negotiates and drives alignment, and coaches/mentors less-experienced analysts.POS experienceAbility to work in agilePerforms peer functional and solution design reviews as required.Supports solution testing efforts by developing test plans, preparing test environments, performing test execution, and validating test results.Working knowledge of Windows operating systems, Windows services applicationsWorking knowledge of Agile / Scrum Methodologies; Epics, user stories, acceptance criteria, definition of done, etc.Top 3 must-have hard skillsSupports solution testing efforts by developing test plans, preparing test environments, performing test execution, and validating test results. 7+Working knowledge of Windows operating systems, Windows services applications 7+Working knowledge of Agile / Scrum Methodologies; Epics, user stories, acceptance criteria, definition of done, etc. 7+