Manager, Learning Technology

Role Description

This is your chance to be part of a Corporate Human Resources team at a top global hospitality company! As a Manager, Learning Technology, you will partner with our business leaders to attract, retain, and develop Hilton's most important asset, our Team Members. On the HR Technology & Innovation Team reporting to the Director, HR Talent Technology, you will help drive the technical direction and evolution of Hilton's enterprise learning ecosystem.

• Architect, maintain, and continuously optimize the LMS technical ecosystem, including inbound and outbound integrations, APIs, data flows, and system connectivity across enterprise platforms systems and external vendors.
• Support platform governance for the LMS, leading configuration, technical vendor management, testing oversight, documentation standards, and reporting analytics to ensure scalable, compliant, and high-impact learning delivery globally.
• Build and support REST‑based integrations, including authentication, JSON/XML workflows, and ongoing troubleshooting.
• Develop and manage automated workflows using tools such as Microsoft Power Automate, Zapier, or Informatica.
• Act as the escalation point for LMS issues across configuration, integrations, reporting, and platform analytics.
• Support the greater Learning Technology team where needed with course content and system troubleshooting.

Qualifications

• Five (5) years of experience in learning technology role within a global or multi‑region environment.
• Five plus (5+) years of experience with Cornerstone LMS, SumTotal, SuccessFactors or a similar learning management system.
• Three (3) years of hands‑on experience supporting Learning Management Systems, including reporting, content management, and system operations.
• Two (2) years of experience with importing information into a learning management system using mass upload tools, such as the Rapid Data Import tool in Cornerstone products.
• API integration expertise, with hands‑on experience designing and supporting REST APIs, working with JSON and XML data formats, and implementing secure authentication protocols.
• Understanding of LMS data structures, eLearning standards (SCORM, xAPI/AICC), compliance and audit reporting, and content lifecycle management.
• Experience building and managing Microsoft Power Automate workflows or similar.

Requirements

• Bachelor's degree or higher.
• Experience producing security‑focused technical documentation, including architecture and application data flow diagrams for security and compliance reviews.
• Experience with additional Power Platform tools such as Power Apps and Power BI.
• Familiarity with Oracle HCM Cloud integrations, ServiceNow, and identity management or SSO platforms.
• Cornerstone certifications or relevant technical certifications (e.g., Microsoft Power Platform, API development).

Benefits

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program.
• Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future.
• Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents.
• Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones.
• Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care.
• Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP).
• Generous paid time off (PTO) – Recharge, relax, and take time for what matters most.
• Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered.
• Financial security for your future – Our retirement plans make it easier to save for what's next.