Automotive Technician

Job Title

Functions as a skilled-level technician who is able to perform diagnoses and repairs in all areas, in addition to being specialized in particular areas of repair and who has previously worked as a general service technician for three plus years.

Duties And Responsibilities

• Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
• Ensures proper repair order documentation, i.e., complaint, cause and correction noted on every repair order with punch time for each operation.
• Reviews job status frequently, logging status and reporting any change in time or cost estimates to the appropriate service advisor and/or customer.
• Maintains an organized work in process through the dealership software system.
• Prepares estimates when required.
• Only flags a completed line on the repair order when the job is complete through the shop.
• Follows all warranty material disposition procedures.
• Diagnoses cause of any malfunction and performs repair.
• Saves and tags parts of the job if under warranty or if requested by the customer.
• Examines assigned vehicle to determine if further safety or service work is required or recommended.
• Communicates with service advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time.
• Perform a quality multipoint inspection on every vehicle to include supporting documentation; i.e. photos/video
• Documents all work performed and recommended within the dealership technologies.
• Road test all vehicles and document exact out mileage.