Part-Time Amenities Coordinator (Fri, Sat & Sun/ West Palm Beach)

Description Location: West Palm Beach, FL Pay: $23/hr - $25/hr Schedule: (Part-Time) Friday, Saturday & Sunday from 8:30 a.m. to 5:00 p.m. Summary The Amenities Attendant’s responsibility is to ensure the highest quality guest service and cleanliness through the pool, spa, gym, and children’s amenity areas. Job Requirements Greets and signs in residents and their guests Ensures all amenity areas are maintained in a professional and clean manner during shift Reviews and implements policies and procedures to facilitate the use of amenities by owners and their guests Controls access to amenity area, such as the theater, spa, pool, kid’s play areas Follows all safety and security policies, programs and procedures Performs other duties as assigned by Management Supportive Functions Gives tours of the spa when necessary Files daily reservations as well as other correspondence Maintains the weight/exercise room equipment Performs any or all duties and handles projects as assigned by Management Enforces the condominium safety standards Maintains a clean and well‑organized work station Competency Analytical – synthesizes complex or diverse information, collects and researches data, uses intuition and experience to complement data Problem Solving – identifies and resolves problems in a timely manner, gathers and analyzes information skillfully, develops alternative solutions, works well in group problem‑solving situations, uses reason even when dealing with emotional topics Customer Service – manages difficult or emotional customer situations, responds promptly to customer needs, solicits customer feedback to improve service, responds to requests for service and assistance, meets commitments Interpersonal Skills – focuses on solving conflict, not blaming, maintains confidentiality, listens to others without interrupting, keeps emotions under control, remains open to others’ ideas and tries new things Written Communication – writes clearly and informatively, edits work for spelling and grammar, varies writing style to meet needs, presents numerical data effectively, able to read and interpret written information Teamwork – balances team and individual responsibilities, exhibits objectivity and openness to others’ views, contributes to building a positive team spirit, able to build morale and group commitments to goals and objectives, supports everyone's efforts to succeed Ethics – treats people with respect, keeps commitments, inspires the trust of others, works with integrity and ethically, upholds organizational values Adaptability – adapts to changes in the work environment, manages competing demands, changes approach or method to best fit the situation, able to deal with frequent change, delays, or unexpected events Safety and Security – observes safety and security procedures, determines appropriate action beyond guidelines, reports potentially unsafe conditions, uses equipment and materials properly Attendance/Punctuality – is consistently at work and on time, ensures work responsibilities are covered when absent, arrives at meetings and appointments on time Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience High school diploma or GED; one to two years related experience and/or training; or equivalent combination of education and experience. Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals Ability to write routine reports and correspondence Ability to speak effectively before groups of customers or employees of organization Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals Ability to compute rate, ration, and percent and to draw and interpret bar graphs Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form Ability to deal with problems involving several concrete variables in standardized situations Computer Skills Knowledge of Internet software, Project Management software, Spreadsheet software, and Word Processing software Other Qualifications Highly energetic and capable of handling various tasks Physical Demands Requires walking, standing, bending, reaching with hands and arms, talking or hearing, tasting or smelling, using hands to finger, handle, or feel Occasionally climbs or balances and stoops, kneels, crouches, or crawls May lift, push, pull and/or move up to 45 pounds Requires close, distance, color, peripheral vision and depth perception for visual inspection of pool and beach areas Requires speaking English and expressing ideas verbally, loudly and quickly Work Environment Frequently exposed to outside weather conditions; heat above 100°F for periods of more than one hour; rain; storms Occasionally exposed to wet and/or humid conditions; high, precarious places; toxic or caustic chemicals; risk of electrical shock; exposed to fumes or airborne particles Noise level usually loud What We Offer As a full‑time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401(k) with company match. Occasional travel may be required to attend training and other company functions. Disclaimer The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all‑inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time. #J-18808-Ljbffr FirstService Residential