Administrative Specialist

Administrative Specialist

The City of Raleigh's Housing and Community Development department is seeking an experienced Administrative Specialist to join its Neighborhood Code Enforcement division. This position provides comprehensive administrative and operational support to the department by coordinating daily activities, responding to customer inquiries, preparing correspondence and reports, and managing financial transactions and documentation. The Administrative Specialist supports recruitment and onboarding efforts, coordinates meetings and interviews, and maintains departmental training schedules to ensure efficient operations and effective communication across the organization.

Duties and Responsibilities

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by employees in this job. Employees may be requested to perform job-related tasks other than those specifically presented in this description.

• Provides customer support by responding to both internal and external inquiries and information requests
• Coordinates schedules, organizes and assesses requirements for meetings, and arranges necessary accommodations or resources
• Prepares documents of varying complexity and composes original correspondence
• Processes a variety of financial-related functions such as requisitions, vouchers, expense reimbursement requests, payments, invoices, registrations, renewals, and/or travel expenditure requests/authorizations
• Reconciles statements and routes documents
• Generates and distributes departmental reports to internal and external stakeholders
• Assists with hiring activities, including the coordination and scheduling of interviews for candidates and interview committee members
• Assists with onboarding processes for new hires
• Maintains and manages a department training calendar and provides staff with related updates, procedures, and deadlines as needed
• Performs related work as required

Typical Qualifications

Education and Experience:

High School diploma or G.E.D. equivalency; 1 to 3 years experience in administrative support, office support, customer service, or related field; OR Any equivalent combination of training and/or experience that provides the required knowledge, skills and abilities may be substituted.

Knowledge of:

• Modern office practices and procedures including the use of standard office equipment and computer applications such as word processing, database, and spreadsheet applications
• Customer service principles

Skill in:

• Organizing tasks, meeting deadlines and prioritizing competing demands
• Providing attention to detail in work assignments

Ability to:

• Compose and maintain basic original documents including reports, presentations, and correspondence
• Perform basic research, compile and assemble data

ADA and Other Requirements:

Work Environment and Physical Effort: Sedentary: Exerting up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull, or otherwise move objects, including the human body.

Work Environment:

Work is typically performed in an office or similar indoor environment.

Work Exposures:

Work in this position does not require frequent environmental exposures. Employees may occasionally be exposed to Individuals who are hostile or irate.

City of Raleigh is an Equal Employment Opportunity (EEO) employer. Accommodations for individuals with disabilities are provided upon request.