Client Strategy Managing Director

Job Description

Job Description

We are PMG

PMG, a global independent platform company engineered for impact, integrates business strategy, media, creative, and data within a single operating model powered by our proprietary operating system, Alli. With more than 1,000 employees, PMG partners with brands including Apple, Nike, Dropbox, Experian, Sephora, and Whole Foods. Our work has earned top industry honors, including Cannes Lions and Adweek's Media Plan of the Year, and PMG has won 40+ workplace culture awards, including being the only company to rank among Ad Age's Best Places to Work for 11 consecutive years.

Who You Will Be Working With

At PMG, our Client Strategy team plays a key role in shaping the media strategies that help brands grow, evolve, and connect meaningfully with their audiences. We're not just managing campaigns—we're working at the intersection of business insight, media planning, and cross-channel collaboration to deliver results that matter.

You'll partner with clients, media leads, analytics teams, and creative collaborators to design and deliver full-funnel media strategies tailored to each brand's goals. Whether it's managing day-to-day communication, developing strategic plans, tracking campaign performance, or bringing innovative ideas to the table, your work will ensure clients feel heard, supported, and excited about what's next.

Beyond execution, you'll have the opportunity to refine internal processes, contribute to team planning, and support initiatives that push both client outcomes and agency standards forward. At PMG, we value curiosity, accountability, and creative thinking—and we believe in creating space for everyone on the team to lead, grow, and make an impact.

As a Managing Director in Client Strategy, if you're excited about building strong client relationships, collaborating across teams, and helping brands achieve meaningful growth through smart, connected media, this is the place to do your best work.

What You'll Be Doing

• Lead and mentor a team of directors, supervisors, and leads, overseeing their day-to-day work and guiding their professional growth.
• Serve as the executive leader for large groups of clients, maintaining direct communication with senior decision-makers on the client side.
• Oversee multiple high-profile accounts across various verticals, ensuring strong performance and fostering meaningful partnerships.
• Evaluate and manage account profitability, meeting revenue goals, identifying growth opportunities, and optimizing resources to deliver maximum impact.
• Strategically guide client partnerships, integrating cross-channel media plans, incorporating insights, and aligning efforts with broader business goals.
• Proactively identify and address areas for improvement, whether it's team design, process optimization, or relationship building.
• Track performance against goals across the funnel, providing clear and actionable updates to executive stakeholders.
• Navigate complex client organizations, building strong relationships with key stakeholders, eliminating obstacles, and driving effective communication across teams.
• Challenge performance limits across all channels, including those managed by PMG, the client, or other partners, to ensure optimal results.
• Support and lead various roles in client meetings, whether active and hands-on or in a strategic advisory capacity, ensuring alignment and clarity.
• Build and strengthen relationships with key media partners to ensure PMG is always ahead of the curve on new opportunities, betas, and support.
• Deliver executive-level communication and strategic planning, fostering and advancing relationships with key business stakeholders.

What You'll Bring

• 15+ years of experience in Client Strategy, including 10+ years of leadership experience, with a bachelor's degree or equivalent work experience.
• Lead vision-setting for complex client portfolios, aligning brand, media, creative, and business strategy to drive enterprise-level outcomes.
• Bring deep expertise in integrated planning, brand positioning, and growth strategy—connecting high-level business goals with impactful marketing frameworks.
• You collaborate closely with executive stakeholders across disciplines, shaping narratives and strategies that guide long-term client partnerships.
• Translate data, market shifts, and performance metrics into strategic foresight, enabling clients to lead in competitive, fast-moving industries.
• Mentor senior strategy leaders and cross-functional partners, cultivating a high-performance culture rooted in clarity, accountability, and creativity.
• Shape and evolve internal strategic practices, contributing to organizational growth, client innovation, and thought leadership.
• You confidently navigate ambiguity and complexity, bringing structure and clarity to multi-stakeholder environments.
• A commitment to curiosity and adaptability as a Continual Learner, staying at the forefront of media innovation while prioritizing client success with a Customer-Focused mindset that seeks opportunities to deliver meaningful value.
• A dedication to People-Focused leadership, fostering collaboration, innovation, and professional growth by leading by example and nurturing strong relationships that empower others to excel.

What We Offer

Performance-Based Rewards: Your impact should be part of your reward. This role is eligible for PMG's annual bonus program—a standout part of our total compensation offering and an opportunity to share in our success. Bonus awards are informed by individual impact and performance, as well as team and company results, and are subject to applicable program terms.

Professional Development: Keep growing through learning and development programs, mentorship opportunities, and support for career advancement.

Generous Time Off: Take the time you need to recharge, connect with loved ones, and enjoy life outside work.

Parental Leave: Receive paid parental leave during life's important family moments.

Retirement Benefits: Build for your future with competitive retirement benefits, including employer contributions or matching where applicable.

Fertility and Family Support: Access fertility and family-building benefits for eligible employees and their spouses or partners.

Healthcare: Choose from medical, dental, and vision coverage designed to support you and your family.

Pet Insurance: Access optional coverage for the four-legged members of your family.

Lifestyle Spending Account: Receive company-funded support for eligible health and well-being expenses.

Commuter Benefits: Access support for your commute where available.

Volunteering Opportunities: Receive eight paid hours each year to give back to your community.

AI Tools and Training: Access enterprise AI tools and ongoing training that helps PMGers use AI effectively, creatively, and responsibly.

Our benefits and compensation programs may vary by location and eligibility and are subject to applicable plan terms. We'll share full details during the hiring process.

What Sets Us Apart

Being part of PMG means joining a company culture that's unmatched in digital. We're dedicated to working hard to serve our employees and clients, delivering value, results, and innovation—which often requires true grit and agility. We believe in taking care of ourselves and each other to continuously improve in every way.

In alignment with our core values to be inclusive and always change for the better, PMG is committed to creating a more diverse and inclusive culture, and we are proud to be an equal opportunity employer. We believe that we only change for the better by bringing diverse perspectives to our company. PMG recruits, employs, trains, compensates, and promotes regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.