Senior Solution Engineer

About Us:
At ***
(
*** | Connected World, Connected Experiences ), we live the philosophy of connected world and connected experiences. We thrive on change that is powered by the intelligent symphony of technology and humans designing meaningful and sustainable experiences. Consumer 'experiences' are driving and disrupting industries like never before. Businesses must build seamless yet simple enterprises that collaborate, synergize, and drive the change. Change that connects us all and empowers us to deliver experiences that span across the digital, the physical, the convergent, and everything in between. That's when truly connected experiences manifest.
Extraordinary is when experiences come together - a continuous convergence of digital technologies, touchpoints, and most importantly people. It's time to reimagine, reinvent, and revolutionize business models
operations as well as to transform enterprises into living, breathing, and connected businesses. We are the Digital Change makers who strive to change the way the world, communities, businesses, and humans interact digitally. We are harnessing the power of change, brought in by technologies, that makes it the most exciting time to be alive in the human history. Our universe, as we build it, disrupt it, and redesign it, is powering the digital change.
*** represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates, and the Society to Rise. It has 150,000+ professionals working for 1000+ Global Customers (including Fortune 500 companies) in 90 Countries. We're part of the esteemed Mahindra group, headquartered in India. Under a new CEO, *** is committed to a transformative journey with 'Scale @ Speed' as our guiding principle.
Position: Senior Solution Engineer
Location: Greensboro, NC (Onsite)
The salary for this role is
*** to *** per annum
including any bonuses or variable pay. *** also offers benefits like medical, vision, dental, life, disability insurance and paid time off (including holidays, parental leave, and sick leave, as required by law). Ask our recruiters for more details on our Benefits package. The exact offer terms will depend on the skill level, educational qualifications, experience and location of the candidate.
The pay rate is
***/hr*** - ***/hr.
Description:
Responsibilities:
Lead in delivering identified solutions that support business needs.
Ensure that the solutions developed comply with given architecture guidelines, specifications and business partner quality requirements while safeguarding the usage of Volvo standards, tools and platforms.
Provide detailed functional and non-functional requirements and specifications for proposed solutions including time and scope involved.
Develop test plans, coordinates, and conduct user acceptance and integration testing of solutions to ensure the requirements at met before deployment to production.
Work closely with Product teams to guarantee products and solutions are available and working properly.
Participate within the Dealer Engagement Stable Team to understand the North America TDP processes, but also the Global TDP processes.
Act as the Knowledge expert (SME) in the TDP area for End-to-End processes.
Identify and propose solutions and features to fit the TDP product.
Solve assigned issues together with the business.
Document and monitor requirements needed to institute proposed updated requirements such as legal, customer experience or other.
Required Competencies and Minimum Experience
Bachelor's degree in business information systems, or any related field
Superb communication and presentation skills
Excellent analytical, organizational, and problem-solving skills, including the proven ability to adapt to a dynamic project environment and execute multiple projects concurrently with a global perspective and the ability to understand and work effectively in a culturally diverse organization.
Proven ability to manage stakeholder interests while simultaneously managing conflicting priorities and business interests with excellent interpersonal skills, relationship management skills, conflict resolution skills, and negotiation skills
Team Collaborator / Team Player
Technical Experience
Working knowledge of Adobe Experience Platform
Strong understanding of Extranets
Familiarity with IAM technologies and processes
Strong understanding of large datasets and relational databases
Expert level in writing user stories with acceptance criteria based on business requirements
Proficient in Microsoft Word, Excel, PowerPoint, Azure DevOps, and Vision
Must possess a strong understanding of the Agile methodology and working with Cross Functional Collaboration
Drive and desire to learn and grow both technical and functional skill sets
Professional work experience in analyzing computer hardware and software
"*** is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin, or disability. All applicants will be evaluated solely based on their ability, competence, and performance of the essential functions of their positions with or without reasonable accommodations. Reasonable accommodations also are available in the hiring process for applicants with disabilities.
Candidates can request a reasonable accommodation by contacting the company ADA Coordinator at
*** ."