IT Business Analyst - Telework

Help Brands Win on Amazon - and Love Where You Work Role:

Business Process Automation Specialist Compensation Range: $120,000-$150,000 DOE

At Luminize, we help brands win, and as one of the top 5 Amazon sellers in the US, we're looking for top performers to grow with us. We're looking for a systems-minded builder who thrives on turning chaos into clean, scalable automation. As our Business Process Automation Specialist, you'll own the automation layer that lets Luminize manage 80+ brands without linear headcount growth — designing, building, and maintaining the custom tools, integrations, and AI-powered workflows that connect our entire operation. You'll translate ambiguous business problems into scoped, deliverable solutions, push back when a process needs redesign before it can be automated, and evaluate best practices across teams to eliminate redundant work. Automation Infrastructure

Architect, build, and maintain custom tools across the Google ecosystem (Apps Script, Sheets, Docs, Forms) as our primary internal SME. Build integrations across Asana, HubSpot, Google Workspace, Slack, and Looker Studio to eliminate manual data entry and keep data in sync in real time. You'll also automate recurring end-to-end processes like client onboarding, reporting pipelines, and internal HR workflows - and error-proof inputs across the org with validation, guardrails, and exception handling. Build production AI workflows for use cases like client feedback categorization, meeting transcript analysis, and document parsing - and stay ahead of the curve as new tooling emerges. Adoption, Documentation & Governance

Drive adoption of new systems through training, documentation, and hands-on end-user support. Write and maintain SOPs and runbooks so every workflow is fully transparent, easily supportable, and immediately transferable. Partner with IT and Business Systems on shared infrastructure, access controls, and tool governance. ✅ Bachelor's degree in Business Administration, IT, Computer Science, or equivalent demonstrated experience ~5+ years in business process improvement, automation, or systems integration; Strong proficiency with Google Apps Script (JavaScript), advanced Google Sheets, and at least one no-code platform (Zapier or Make.Hands-on experience with Google Workspace, Asana, Looker Studio, HubSpot, and at least one LLM API or AI tool ~ Ability to translate vague business problems into scoped, shippable solutions — without needing a fully written spec ~ Proven ability to ship high-impact MVPs iteratively rather than over-engineer from the start ~ Amazon Seller Central, SP-API, or e-commerce operations experience a plus

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You'll be based in Symphony Towers

, one of San Diego's premier office spaces that offers: Free access to the building gym Secure bike racks and 24/7 paid parking nearby Walking distance to 100+ top bars, restaurants, and coffee shops Our office is designed for comfort, productivity, and collaboration, featuring: Ergonomic standing desks and high-quality workstations A fully stocked snack bar, espresso machine, and cold drinks Multiple medical plan options through Anthem Blue Cross Dental & vision insurance (including orthodontia and annual exams) Paid holidays annually Coverage for spouses/domestic partners and dependents under 26 You'll be building and scaling the financial infrastructure of a company in growth mode — with the authority, visibility, and executive access to do it right. You'll work directly alongside the Controller and leadership team, with cross-functional exposure across brand management, operations, and commercial strategy.

Luminize is a full-service Amazon growth partner helping brands achieve next-level success in a competitive digital marketplace. From creative strategy to advertising and analytics, we combine expertise and hustle to fuel results for brands in CPG, health, wellness, beauty, and beyond. We operate with transparency, celebrate wins often, and hold ourselves to a higher standard — because the brands we partner with deserve nothing less.