Service Manager

Location 26801 Northwestern Highway,Southfield, MI, 48033,United States Base Pay $115,000.00 - $120,000.00 / Year Other Compensation 10% Target Bonus Job Category Management, Service Equipment, Technical Customer Support Industry Machinery, Manufacturing, Automotive Employee Type Non-Exempt Required Degree 2 Year Degree Travel 30% Manage Others Yes Description Join Our Team as a Service Manager! Join us to lead and optimize service operations, ensuring cutting‑edge equipment performs at its best while driving real impact. Apply today and grow your career with Schenck USA! What We Offer: Competitive benefits package Ongoing training and career development opportunities Employee recognition through our Service Award Points program. Engaging team events and social activities Responsibilities Manage daily service and parts operations. Resolve customer issues and ensure timely support. Supervise technicians and parts staff. Review work orders, reports, and expenses. Train team and improve service processes. Build customer relationships and drive service growth. Qualifications Must be a U.S. Person. Associate’s degree in engineering or related technical field required; Bachelor’s preferred. 5+ years of experience in service, manufacturing, or technical environments (automotive preferred); or equivalent combination of education and experience. 2+ years of supervisory or team leadership experience. Experience with manufacturing equipment or machinery. Strong customer service and problem‑solving skills. Working knowledge of service operations (work orders, scheduling, parts coordination). Ability to read and interpret technical drawings and manuals. Strong communication, organizational, and basic math skills. Willingness to travel locally and occasionally internationally. Schenck USA Corp. offers a competitive salary along with generous benefits package including medical plans, voluntary benefits, tuition assistance, holidays, paid time off, employee service/recognition awards and seasonal/social events. Equal Opportunity Employer Equal Opportunity Employer: Race, color, religion, age, gender, sexual orientation, gender identity, national origin, citizenship status, immigration status, marital status, genetic information, disability, protected veteran status or any other legally protected status. #J-18808-Ljbffr