Phlebotomist

At Headlands Research, we are dedicated to enhancing clinical trial delivery within our communities. As a leading network of advanced clinical trial sites, we leverage cutting-edge technology and exceptional support services to broaden outreach and participation. Founded in 2018, our rapidly growing company currently operates 20+ sites across the US and Canada, with plans for further expansion.

Location: Portland, OR | Site Name: Summit Research | Full-Time | Clinical Research

We're seeking a Phlebotomist, Research Assistant (RA) for our clinical research site located in downtown Portland. As an RA, you won't just be supporting research-you'll be helping shape the future of healthcare. This is an exciting opportunity for individuals with clinical experience who are ready to grow their skillset and income potential within the clinical research field.

The Role:

The Research Assistant, phlebotomist is a vital member of the clinical research team, working under the supervision of the Site Director, Principal Investigator, and Clinical Research Coordinators (CRCs). This role supports the day-to-day operations of clinical trials by ensuring compliance with regulatory requirements and assisting in the smooth execution of study activities. The Research Assistant is integral in maintaining the integrity of data collection, patient care, and adherence to study protocols, contributing to advancements in clinical research.

Type: Regular Full-time Employee
Schedule: Mondays through Fridays, 8:00am - 5:00pm
Location: Onsite in Portland, OR (no capabilities for remote or hybrid work)
Reports to: Site Director
Benefits: Our benefits package for full-time employees includes health insurance (medical, dental, and vision), Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA), Paid Time Off (PTO), a variety of disability, accident, and life insurance options, as well as many more.

What We Offer

• 401(k) plan with company match
• Opportunities for professional development and career growth
• A mission-driven culture focused on advancing medicine and improving patient outcomes

Responsibilities:

• Study Preparation
  • Prepare and maintain study documents, including source charts, study binders, regulatory binders, and laboratory kits.
  • Schedule and confirm subject appointments, including ancillary visits such as diagnostic imaging and vendor-related services.
  • Understand study protocols, inclusion/exclusion criteria, and regulatory requirements, ensuring compliance with FDA, Sponsor, and Good Clinical Practice (GCP) guidelines.
  • Assist in participant recruitment by prescreening electronic medical records, following up on referrals, and coordinating outreach efforts.
• Participant Care and Interaction
  • Provide subject care, including explaining study procedures, answering questions, and monitoring diary compliance.
  • Conduct study procedures, such as collecting vital signs, performing ECGs, and completing study questionnaires.
  • Perform follow-up and reminder calls to ensure subject adherence to visits and study protocols.
  • Assist with participant stipend tracking and processing.
• Laboratory and Specimen Handling
  • Perform blood draws (phlebotomy) and process biological samples, including shipping per study requirements.
  • Maintain laboratory equipment, supplies, and temperature control systems, ensuring compliance with study protocols.
  • Generate and file weekly temperature reports for laboratory systems
• Data Entry and Management
  • Enter and verify study data in Electronic Data Capture (EDC), Clinical Trial Management System (CTMS), and other databases.
  • Address system-generated queries and perform quality control checks to ensure data accuracy and completeness.
  • Assist with case report forms (CRFs) and source document completion, including query resolution under study coordinator guidance.
• Administrative and General Support
  • Maintain and organize participant charts, Investigator Site Files, and other regulatory documents.
  • Support clinical research coordinators (CRCs) by filing, scanning, and faxing required documents.
  • Clean, stock, and maintain exam rooms and department supplies to ensure readiness for participant visits.
  • Participate in investigator meetings, study teleconferences, and trainings.
  • Assist with onsite or remote clinical research monitor visits.

Requirements:

• Bachelor's degree preferred or equivalent experience;
• 1+ year of experience within a clinical research or healthcare environment.
• Medical Knowledge: Familiarity with medical terminology, lab procedures, and research protocols preferred.
• Attention to Detail: Ability to collect, compile, and analyze data accurately.
• Communication & Customer Service: Strong interpersonal, verbal, and written communication skills.
• Technical Skills: Proficiency in Microsoft Office and Electronic Data Capture (EDC) systems.
• Adaptability & Problem-Solving: Ability to prioritize tasks, meet deadlines, and work in a fast-paced environment.
• Collaboration & Independence: Comfortable working both independently and within a team.
• Compliance & Confidentiality: Understanding of HIPAA, FDA, GCP, and ICH guidelines (preferred).
• Research & Lab Skills: Basic computer literacy, with lab skills (e.g., blood draws, specimen processing) preferred.
• Certifications (Preferred): BLS/CPR, CNA, CMA, or similar certification.

Headlands Research will never ask a candidate for personal identifiable information (date of birth, social security number, driver's license information, etc) via email or messenger tools, or for a financial deposit of any kind.


Headlands Research is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.


Need Assistance?

Headlands Research is committed to providing access and reasonable accommodation in its employment for individuals with disabilities. To request disability accommodation in the application process, contact View email address on click.appcast.io for further assistance. Please note this is for individuals to request an accommodation as part of the application process and any other correspondence will not receive a response.