Front of House Shift Lead
Bad to the Bone
Job Description
Job Description
Benefits:
- Competitive Hourly Pay
- 401(k) matching
- Employee discounts
Key Responsibilities:
• Operational Management: Oversee smooth operation during shifts, coordinating front and back of house seamlessly. • Staff Supervision: Direct staff activities, manage break compliance, handle staffing levels to ensure customer satisfaction. • Customer Service: Address customer service issues promptly, ensuring guest satisfaction and maintaining quality service standards. • Compliance and Safety: Enforce adherence to sanitation and safety regulations, conducting regular checks for compliance. • Financial Oversight: Manage cash operations and prepare reports on shift activities, highlighting any discrepancies.
Qualifications:
• Previous supervisory experience in the food and beverage industry, preferably in a fast-paced environment. • Demonstrated leadership abilities with strong team motivation and management skills. • Excellent customer service and communication skills, capable of resolving issues efficiently and maintaining high service standards. • Knowledge of health and safety practices and food service regulations. • Flexible availability, able to work nights, weekends, and holidays as needed. • Proficiency in cash handling and using Point of Sale (POS) systems. • Physical stamina for a full shift of standing, walking, and lifting moderate weights. • Effective problem-solving skills, able to make quick decisions and adapt to changing situations. • Positive attitude, capable of working well under pressure and with a diverse team. • Ability to lift 40+lbs and work in a fast paced environment including exposure to kitchen heat, smoke, varying noise levels
Vacancy posted 10 days ago
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