Management & Program Analyst

Management And Program Analyst

Major Duties And Responsibilities Gs-07 Grade Level - Assignments are designed to prepare the incumbent to perform the duties and responsibilities in the target position of Management And Program Analyst, Gs-0343-09. At this level, the employee plans and carries out routine work, making minor adaptations to procedures and accepted practices, and handling unexpected conditions arising in the normal course of the work but the level of knowledge required is less that what is required at the Gs-09 level. The Pcmm Is A Complex, Nationally Implemented, Stand-alone Computer Program That Is Designed To Monitor And Manage Patients And Staff In Primary Care, Mental Health, And Home-based Primary Care Services Throughout The Va System. The Pcmm Principal Facility Coordinator (Pfc) Is The Facility's Designated Staff Member Who Manages And Maintains The Access, Data Entry, And Accuracy Of The Pcmm. Duties At The Gs-9 Grade Level Include, But Are Not Limited To The Following:

• Establishes and manages the Pcmm Pact position set up, staff and fte assignment, as well as patient assignments to clinics.
• Meets regularly with facility primary care leadership and group practice managers to review provider panel management data to ensure patient assignments are made according to the current accessibility of the clinics and patient wait times, including access for face-to-face and telephone care.
• Serves as the facility's technical expert for Pcmm with the ability to troubleshoot and resolve user issues. In addition, oversees activities performed by Pcmm web application users performing in depth quality assurance.
• Serves as the facility Newly Enrolled Appointment Requested (Near) Coordinator managing the Near List and process; provides training on Near process flows. Works closely with Near team members to appoint new enrollee appointment requests in accordance with Vha Directive 1230. Facilitates a warm transfer from enrollment to the Near schedulers for eligible veteran walk-in enrollments who desire an appointment before leaving the facility.
• Serves as the Primary Care Automated Data Processing Application Coordinator (Adpac) and is responsible for completing and assisting with system access requests through ePas. Trains new users on their system access packages in Vista and using the various function keys to ensure reports are ran and access to appointment management is available.
• Serves as the Light Electronic Action Framework (Leaf) database administrator for the Primary Care Service
• Ensures accuracy of Pcmm through analysis and evaluation to ensure compliance with Vha Pcmm and Pact policies, guidelines, and business rules.
• Develops, designs, and completes reports related to Pcmm Web, Pc and Mh; utilizes the data to analyze and evaluate the performance, effectiveness, and efficiency of the Pcmm Web. This responsibility is complicated by continually changing programmatic goals and strategic priorities. If data sources or reports do not exist, the incumbent collaborates with Oit, Clinical Applications, and other Services to develop databases tailored to Pcmm Web, Pc, and Mh.
• Responsible for interpreting and analyzing applicable Primary Care Pact Pcmm, Home Based Primary Care (Hbpc) Pcmm, Behavioral Health (Bh) Pcmm, Transition & Care Management (Tcm)Team Pcmm, Community Care/Primary Care & Specialty Care Service Pcmm, State Veterans Homes Pcmm and Traveling Veterans Coordinator (Tvc) Pcmm data to compile regular patient centered panel reports which includes information regarding the capacity of all primary care providers' panels and patient centered care panels.
• Identifies and determines training priorities as they relate to Pcmm Web, Pact, or any other areas of responsibility. Incumbent facilitates courses or presentations related to all aspects of Pcmm Web and Pact. Gathers information to determine training needs, analyzes information obtained, and submits recommendations to supervisor.
• Participates in Pcmm training activities and in national and/or Visn Pcmm conference calls and discussions as needed.
• Performs other duties as assigned.

Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level.

Work Schedule: Monday - Friday 8:00am-4:30pm

Telework: This position may be authorized for Ad-hoc telework only as needed.

Virtual: This is not a virtual position.

Position Description/Pd#: Management & Program Analyst/ Pd09836-0 And Pd09837-0