Bulk Dispatch Assistant

Job Description

Job Description

Halron Lubricants a trusted Lubricant distributor of over 98+ years' experience with locations in Green Bay, WI Rapids, Madison and Milwaukee is seeking a highly motivated, detail-oriented and organized Bulk Dispatch Assistant to support our dispatch and logistics operations in Green Bay. Our service area includes Wisconsin, Upper Michigan, Minnesota, Iowa and Illinois.

Our Mission Statement: To deliver exceptional value and quality to our partners by being their distributor of choice, guided by strong family values and dedication to excellence.

This position plays a critical role in ensuring accurate order processing, delivery reconciliation, route coordination, and customer satisfaction. The ideal candidate will thrive in a fast-paced environment, possess strong communication and problem-solving skills, and be able to manage multiple priorities while maintaining accuracy and efficiency.

Here's what we offer:

• Full-Time, Core Hours: 7:00 am -5:00pm, flexible - Monday through Friday, overtime as needed
• Hourly pay based on experience
• Exceptional benefit package

Key Responsibilities

Order Management

• Review customer orders for accuracy prior to processing.
• Verify orders are rechecked before truck loading.
• Help identify and prevent customer order errors.
• Communicate potential inventory shortages and out-of-stock situations proactively.
• Work closely with Purchasing to support inventory control efforts.

Dispatch Support

• Assist with coordinating and scheduling bulk fluid deliveries to maximize route efficiency and customer satisfaction.
• Support the Dispatch Supervisor in managing daily delivery operations.
• Ensure delivery expectations are met regarding paperwork, delivery processes, and quality standards.
• Reconcile delivery documentation daily to ensure accurate customer invoicing.
• Collaborate with inventory management, warehouse, purchasing, and customer service teams to support timely deliveries and inventory accuracy.
• Assist with monitoring driver compliance with DOT, federal, state, and local regulations.
• Help track driver performance and support training initiatives for new and existing drivers.
• Serve as backup to the Dispatch Supervisor when needed.

Customer Support

• Provide backup support to the customer service team regarding delivery information and order status.
• Maintain positive relationships with customers and internal departments.

What We're Looking For:

• Highly organized and dependable.
• Strong sense of urgency and accountability.
• Team-oriented mindset.
• Ability to adapt and prioritize in a fast-paced environment.
• Commitment to providing excellent service and operational excellence.
• Strong computer skills, including Microsoft Office applications.
• Excellent verbal and written communication skills.
• Attention to detail and accuracy.

Apply today and become an important part of our dispatch team, helping ensure customers receive the products they need, when they need them.