Medical Assistant, Experienced Front and Back Office

About the Position The Clinical Support will assist in the delivery of excellent patient care management by performing routine clinical and administrative tasks to keep the office running efficiently. Essential Duties and Responsibilities Clinical Duties Taking medical histories and vital signs Reconciliation of medication lists Explaining treatment procedures to patients Preparing patients for examination (in-person and/or telehealth appointments) Assisting the physician during exams Instructing patients about medication and special diets Authorizing prescription refills as directed Stocking examination rooms Maintaining instruments and preparing sterilization as required Keeping inventory of medications and supplies Maintaining all logs and required checks (e.g., refrigerator temperatures, emergency medications, expired medications, oxygen, cold sterilization fluid change, etc.) Providing coverage for other MAs as needed Other duties as assigned; travel may be required Front Office Duties Using computer applications Answering telephones, taking telephone messages and providing feedback and answers to patients, physicians, and pharmacies Greeting patients and scheduling appointments Updating and scanning patient medical records Coding and filling out insurance forms Arranging hospital admissions and laboratory services Handling correspondence Collecting copays Other duties and tasks as assigned Pay Range $23.00 - $25.00 per hour Location In person Required Qualifications Minimum of 1 year of experience as a Front and Back Office Medical Assistant Medical Assistant Certification Proficiency using EHR software applications Bilingual in English/Spanish Experience using EPIC Required Skills Excellent verbal and written communication Ability to provide excellent customer service Ability to interpret, adapt, and apply guidelines and procedures Ability to use good reasoning and judgement and react appropriately in emergency situations Ability to establish and maintain effective working relationships with patients, medical staff, and coworkers Other Considerations Background check required Travel to other sites located within San Diego County may be required Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Supervisory duties – No Language Skills Requirements: ability to talk, hear, read, write, type and respond in English and understand clinical/medical vocabulary written and spoken. Vision Requirements Close vision, ability to adjust focus, and see color. Physical Demands Lifting up to 35 pounds unassisted; standing for extended periods; repetitive stooping, walking, stretching, reaching and some sitting; using full range of body motions to lift patients, wear a lead apron, and lift and move supplies; ability to safely ascend and descend stairs. Accommodation may be provided. Work Environment Potential for mucous membrane or skin contact with blood, body fluids, tissues or spills. Use of appropriate personal protection measures is required. Use of standard office equipment such as laptop, computer, mouse, and photocopier. Benefits Comprehensive benefits package including medical, dental & vision starting 30 days after hire. Employer 401(k) contribution up to 7.5% of annual pay. Generous paid time off plus 8 paid holidays, birthday float day off, mental health day. Company paid life insurance. EEO Statement Balboa United is an equal opportunity employer and prohibits unlawful discrimination based on race, color, creed, religion (including religious dress & grooming), sex (including pregnancy, childbirth or related medical conditions), gender (including gender identity and gender expression), marital status, registered domestic partner status, military status, age, national origin or ancestry, physical or mental disability, medical condition (including cancer and genetic characteristics), genetic information, sexual orientation, or any other basis protected by applicable federal, state, or local law. The Company is committed to compliance with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee of Balboa United, including managers and co-workers. If you believe you have been subjected to any form of unlawful discrimination, submit a written complaint to your manager or Human Resources (HR). #J-18808-Ljbffr