Community Association Manager

Job Description

Job Description

Community Association Manager

CWD Group | Seattle, WA | Full-Time | Hybrid (up to 3 days remote after training)

Base salary starting at $75,000/yr DOE + monthly performance incentive/bonus

Why CWD Group?

CWD Group is a privately-held community association management firm based in Seattle, specializing in common ownership interest communities. We’re a team of professionals who take pride in the communities we serve — and we invest in the people who serve them. That means real mentorship, a clear path for credentialing and advancement, and a flexible hybrid work model once you’re up to speed.

The Role

As a Community Association Manager (also titled Business Association Manager internally), you’ll serve as the primary point of contact and strategic advisor for a portfolio of homeowner and condominium associations. You’ll guide boards and committees through the full spectrum of community operations — financial, physical, administrative, and vendor management — applying industry best practices and your own professional judgment to keep communities running smoothly.

This is a relationship-driven, high-autonomy role well suited to someone who is equally comfortable in a board meeting and a maintenance walkthrough.

What You’ll Do

Operations & Property Management

• Oversee day-to-day operations, maintenance, and improvement of association properties across your portfolio
• Conduct and direct routine inspections of grounds, facilities, and equipment; identify and escalate repair and maintenance needs
• Investigate resident complaints, violations, and disturbances; resolve issues in accordance with governing documents and applicable regulations
• Manage and monitor each association’s Safety and Emergency Operations Program

Financial Management

• Oversee collection of monthly assessments and management of operating expenses, insurance premiums, taxes, and deposits
• Prepare monthly financial analysis and budget-to-actual performance reports for each association
• Collaborate with boards and committees to develop and present annual budgets
• Coordinate with tax accountants, auditors, and reserve study professionals as required

Board Advisory & Administration

• Advise boards and committees in accordance with industry best practices and community association management standards
• Assist with bid development, vendor qualification, and contract recommendations for goods and services
• Coordinate contracts for insurance, utilities, maintenance, and other community services
• Support boards in establishing and maintaining preventative maintenance programs
• Draft policies, procedures, and specifications for board review and adoption
• Implement board decisions and serve as the operational point of accountability
• Direct and evaluate the performance of on-site staff and contract personnel

Compensation & Benefits

• Base salary starting at $75,000/yr, commensurate with experience
• Monthly performance incentive/bonus opportunity in addition to base
• 100% employer-paid medical, dental, and vision insurance (employee premium)
• Health Reimbursement Arrangement (HRA)
• 401(k) with employer match
• Paid time off + paid holidays
• Education reimbursement and professional development support
• Voluntary disability and life insurance
• Employee Assistance Program (EAP)
• Hybrid schedule: up to 3 days remote per week after initial training period

What We’re Looking For

Required

• High school diploma or GED
• Demonstrated ability to manage competing priorities, communicate professionally, and exercise sound judgment independently
• Strong written and verbal communication skills — comfortable advising board members, coordinating with vendors, and corresponding with residents
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Leadership experience, whether in property management, operations, hospitality, or a comparable field

Preferred

• Prior community or homeowner association management experience
• CMCA, AMS, or PCAM designation (or active pursuit of credentialing)
• Familiarity with HOA governing documents, financial reporting, and reserve studies
• Experience with property management or association management software

About CWD Group

CWD Group is a Seattle-based, privately-held firm specializing in common ownership interest management. We manage a diverse portfolio of residential and mixed-use communities, and we’re known for a hands-on, high-integrity approach to association management. Our team is collaborative, experienced, and growing — and we’re looking for people who want to build a career, not just fill a role.