ED Registration Clerk

Citizens Health is recruiting a registration clerk to work full-time in our hospital admissions office.


Our Mission: Enhancing the lives of those we serve.

About Us: Citizens Health is a community based, private, not-for-profit organization. It is comprised of:

Citizens Medical Center - a 25 bed critical access hospital

Family Center for Health Care - an outpatient rural health clinic

Prairie Senior - a skilled nursing facility

Citizens Clubhouse - an onsite childcare center that cares for children 6 weeks to school age for our workforce

Citizens Medical Equipment - our durable medical equipment business

Palace Drug Store - our outpatient pharmacy

We strive to be progressive, dependable and knowledgeable, while providing compassionate, evidence-based care to the residents of northwest Kansas.

Location: 100 E College Ave, Colby, Kansas

Position Information: The primary functions of the ED Registration Clerk include registering patients for the ED department

Responsible to the Registration Supervisor.

Days: Monday through Friday

Hours: open 3:00 PM thru 10:00 PM, shift may vary

Pay Range: dependent upon experience.

What you'll do:

• Complete patient registrations and pre-registrations for Emergency Department.
• Check in patients, verifies and updates necessary information in the medical record.
• Greet patients and visitors in a prompt, courteous, and helpful manner
• Assist patients with ambulatory difficulties.
• Answer telephone, screen calls, take messages, and provide information. Screen visitors and respond to routine requests for information.
• Collect patient payments and post to patient account.
• Completes other duties as assigned.

What you bring to the table:

• High school diploma or GED.
• Computer skills
• Skill in developing and maintaining department quality assurance.
• Skill in establishing and maintaining effective working relationships with patients, medical staff and the public.
• Ability to maintain quality control standards.
• Ability to react calmly and effectively in emergency situations.
• Ability to interpret, adapt and apply guidelines and procedures.
• Ability to communicate clearly.
• Customer service experience preferred.
• Medical experience preferred, but not required.

To be successful within our organization you will need to:

• Knowledge of common safety hazards and precautions to establish a safe work environment.
• Self-starter who takes initiative, is open minded and a team player.
• Maintain a positive attitude with good energy.
• Create a positive, supportive working atmosphere.
• Display integrity and accountability.
• Accept and respond to constructive criticism and suggestions and strives for self-improvement.
• Adhere to organization policies and procedures.
• Arrive at work on time and when scheduled.
• Demonstrate flexibility, initiative and ingenuity in performing job tasks.
• Demonstrate professional conduct and maintains professional appearance.
• Demonstrate behavior that reflects the image of the institution.

Typical Working Conditions:


Works in well-lighted and well-ventilated office. Requires intense and constant concentration, tolerance of low level noise and numerous interruptions. Must have good communication skills for interaction with all other hospital departments, patients and their families. This list is not exhaustive and may be supplemented.

Typical Physical Demands:

Extended periods of sitting to register patients. Occasional walking, or pushing. Lifting between 10-20 pounds.

Available Benefits

• Medical, dental and vision insurance available
• Pre-Tax and Roth Contributions
  • Automatic 6% salary deferral upon employment
  • Regular and matching contributions after one-year and 1,000 hours worked
• Provides Life, Accidental Death and Dismemberment Insurance
  • Full-time coverage - equal to two times employees annual income
  • Part-time coverage - one-time annual income
• Differential and Certification Pay
  • Eligible employees receive shift, weekend and holiday differential pay
• Other Benefits
  • Paid time off
  • Student Loan reimbursement
  • On-site child care services
  • Funeral leave
  • Health Savings Account
  • Dependent, Medical and Limited Purpose Flexible Spending Accounts
  • The Standard Group Insurance
  • Discounted membership rate for MASA
  • Many More!

Visit Us at:

Citizens Medical Center, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or discharge history, or any other characteristic protected by law.


I understand that neither the completion of this application nor any other part of my consideration for employment establishes any obligation for CMCI to hire me. If I am hired, I understand that either CMCI or I can terminate my employment at any time and for any reason, with or without cause and without prior notice. I understand that no representative of CMCI has the authority to make any assurance to the contrary.


Citizens Medical Center, Inc. implements a Drug Free Workplace Program. Drug testing is required of applicants in accordance with relevant laws.


If you need assistance to complete this application or during any phase of the application, interview, or employment process, please notify the Human Resources Department View phone number on click.appcast.io, or visit their office located at 100 E. College Drive in the Annex building. Every reasonable effort will be made to accommodate your needs in a timely manner.