Community Manager

Job Description

Community Manager — Gylee Games

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Salary: $60,000

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In-Office ONLY in Cincinnati, OH

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Gylee Games is an independent game studio based in Cincinnati, Ohio. We’re developing an unannounced digital collectible card game, and we’re looking for a Community Manager to help build an engaged, welcoming community from the ground up.

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If you love card games, enjoy getting players talking, and know how to turn feedback into something a development team can use, we’d love to meet you.

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The Role

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You’ll be the connection between our players and our team. You’ll help establish our community before launch, welcome new players, keep conversations moving, and give players a reason to stick around.

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This is a hands-on role with room to shape our community’s voice, programs, and culture. You’ll work closely with marketing, content creation, and development to keep players informed and bring their perspectives into the studio.

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What You’ll Do

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• Build and manage our community across Discord, social channels, and relevant player forums.
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• Set up and maintain Discord channels, roles, bots, onboarding, and moderation tools.
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• Create community guidelines and moderation processes that support a welcoming, respectful environment.
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• Start conversations around card strategy, deckbuilding, game updates, and player creations.
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• Plan and run community events, developer Q&As, playtests, challenges, and eventually tournaments.
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• Write community announcements, updates, FAQs, and player-facing explanations in a consistent voice.
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• Partner with our content creator and marketing team on campaigns, reveals, and community-driven content.
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• Collect and organize player feedback, separating recurring issues from isolated reactions and sharing actionable summaries with the development team.
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• Help players report bugs and find answers, coordinating with development and support when issues need escalation.
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• Build relationships with community leaders, moderators, and card game creators.
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• Track community growth, participation, retention, and sentiment to understand what’s working.
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• Handle difficult conversations with empathy, sound judgment, and clear boundaries.
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What We’re Looking For

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• Experience managing an online community for a game, entertainment brand, or similarly engaged audience.
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• Strong writing skills and the ability to communicate clearly with different types of players.
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• Hands-on experience with Discord administration and moderation.
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• A real interest in collectible card games, deckbuilding, and competitive gaming communities.
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• The ability to listen to criticism, identify useful feedback, and respond without getting defensive.
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• Strong organization and follow-through—you can manage an event calendar, track open questions, and close the loop with players.
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• Good judgment about what can be shared publicly and what needs to stay confidential.
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• Comfort working with a small team where priorities evolve and your ideas can directly influence the work.
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Bonus Points

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• Experience building a community before a game’s announcement or launch.
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• Familiarity with games like Magic: The Gathering, Marvel Snap, Hearthstone, or other digital card games.
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• Experience organizing playtests, tournaments, ambassador programs, or volunteer moderation teams.
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• Experience working with streamers, content creators, or competitive players.
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• Familiarity with Steam community tools and community analytics.
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• Basic image or video editing skills for quick community updates.
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Why Gylee?

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You’ll have the opportunity to help define a new game’s community from its earliest days, work directly with the people making it, and see player feedback make a difference. We’re looking for someone who wants to take ownership, bring ideas to the table, and help build a community players are excited to be part of.

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How to Apply

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Please submit your resume and a brief introduction explaining why this role interests you to View email address on ziprecruiter.com. Include examples of communities you’ve managed, events you’ve organized, or communications you’ve written, along with a description of your contribution.

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We’d also love to know: What gaming community keeps you coming back, and what makes it work?