Dock & Door Technician

Dock & Door Technician

Material Handling Inc. is a leading material handling equipment service provider in the Southeast and we are looking to add to our Charleston, SC team. We are looking for an experienced Dock & Door Technician to install, service and repair loading dock equipment and industrial doors at customer facilities.

Material Handling Inc., a leading forklift and material handling equipment provider in the Southeast. For more than 45 years, we've been thriving, and we want you to be a pivotal player in our team of over 200 employees --- spanning ten branches across AL, GA, KY, TN, and SC.

At MHI, we're all about family values and hard work. We will strive to be the best overall partner supplier to all our clients, to provide opportunity for every employee to reach their full potential and maintain sustained profitability through honesty, integrity and doing the right thing. As a privately held company, we maintain the freedom to prioritize our people by upholding our culture and values while remaining competitive in the marketplace.

We're seeking dedicated, collaborative individuals who thrive on tackling new challenges daily. We recognize that our employees are fundamental to our success, and we're dedicated to fostering a work environment that enables our team to reach their fullest potential. It's not just a job, it's a career.

Job requirements include the following but other duties may be assigned:

• Direct the daily activities of a team of technicians. Provide guidance to ensure highest quality of work and safe working conditions.
• Perform routine preventative maintenance.
• Troubleshoot dock and door equipment, mechanisms, mechanical systems, and electrical circuits.
• Perform service, maintenance, repair, and installation on commercial doors and loading dock equipment.
• Communicate clearly and effectively.
• Properly complete work orders electronically via tablet.
• Demonstrate a desire and ability to take care of the customer.
• Follow all safety procedures in performing work.

Requirements:

• 5+ years dock & door service & installation experience is required and fire door certification is a plus.
• High ability to multitask and prioritize responsibilities.
• Prior experience in a service-oriented environment and use of a service scheduling software highly preferred.
• Previous experience in a service coordination or similar role is preferred.
• Excellent communication skills, both verbal and written, with the ability to effectively address customer inquiries and resolve issues.
• Strong organizational skills and attention to detail to efficiently schedule and coordinate service calls.
• Strong math skills, customer service skills, organization, and professional communication are a must.

Material Handling Inc.'s commitment to you: A family owned and operated business that prioritizes well-being of employees.

• Health insurance – three different plans to choose from
• Voluntary dental insurance
• Voluntary vision insurance
• Company paid life insurance
• Additional life insurance if desired
• Short & long-term disability
• 401k – with employer match