Field Service Technician: Equipment Maintenance & Repair

Under the direct supervision of the Branch Field Service Manager, the Field Service Representative (1) is responsible for properly maintaining a territory of Sharp equipment along with maintaining a high level of customer satisfaction through proper communications and maintenance of equipment. Responsibilities Services and maintains a full territory working with seasoned Field Service Technicians in the installation, maintenance, and repair of Sharp equipment Resolves at least 80% of service calls with minimal assistance upon completion of training and territory assignment Understands and properly performs all mechanical and electronic adjustments on equipment as outlined in the Technical Service Manual and Field Engineering Bulletins Ability to read and interpret schematics and complete all electrical troubleshooting as outlined in the Technical Service Manual and Field Engineering Bulletins to include our complete digital line of products Resolves most normal customer relations situations and communicates any unusual customer situations to a higher level Maintains parts inventory and achieves acceptable levels of inventory control and usage. Completes all required administrative functions in an accurate and timely manner Cooperates with fellow workers and management to achieve Branch service goals Keeps Group Leader or Branch Field Service Manager informed of machines performing below standards and reports all actions taken towards resolution Performs other duties as prescribed by the Branch Field Service Manager Position Qualifications 0-2 years of experience High School Diploma or equivalent mandatory Technical vocational schooling desirable (electronics or electro-mechanical preferred), or experience in copier repair or repair and maintenance of electronic equipment Must possess or achieve CompTIA A+ certification within one (1) year of hire Must possess strong communication skills and mechanical aptitude Must successfully complete Sharp equipment pre-testing and training Knowledge of Windows and Microsoft Office software products preferred Valid Driver's License, and Automobile insurance within company guidelines About Sharp Business Systems Sharp Business Systems (SBS) is a direct sales division of Sharp Electronics Corporation, the U.S. based subsidiary of Japan's Sharp Corporation. With the strategic solutions set that make up the Simply Smarter Office, Sharp Electronics is viewed as a leading provider of innovative technologies and services ranging from its highly acclaimed AQUOS interactive display panels and portfolio of multifunctional printers, to a proven suite of advanced workflow and managed IT services. Comprehensive, family-friendly healthcare plans (medical, dental, vision). 401k retirement plan with a competitive match and plenty of financial support tools. Employee Assistance Plan to care for you and your family's mental and behavioral health, balance, and support. Financial protection for you and your family (life insurance and disability insurance) Rewarding and holistic wellness program. Training, professional development, and mentorship Full suite of voluntary insurance benefits for financial planning (auto, home, ID protection and legal) Dynamic culture eager to innovate, enhance diversity, and work smarter. The listed salary range or contractual rate excludes bonuses, incentives, differential pay, and any other forms of compensation or benefits. The starting salary will be determined by several variables, including but not limited to experience, education, training, certification, and location. You may also be eligible to receive an annual discretionary incentive award, commissions, and program-specific awards, which are subject to the rules governing these programs. Compensation Statement

$40,400 - $51,590 USD

Sharp Electronics Corporation is an equal opportunity employer – minority – female – disability - veteran. As part of our recruitment process, Sharp Electronics may use automated tools, including artificial intelligence, to assist in the recruiting process. These tools are used to support, and not replace, human decision-making. We are committed to fair and equitable hiring practices, and all hiring decisions are made or reviewed by qualified personnel. All applicants must be authorized to work in the US without sponsorship. All applications must include compensation expectations in order to be considered. Local candidates only, please. Create a Job Alert Interested in building your career at Sharp Electronics? Get future opportunities sent straight to your email. Accepted file types: pdf, doc, docx, txt, rtf Are you legally authorized to work in the United States without restrictions? * Select... Do you currently work for an authorized Sharp Dealer? * Select... Are you within a commutable distance from the office location? * Select... How did you hear about this opportunity? * Select... What is your desired salary range? * Select... Will you require Sharp to sponsor you to obtain, maintain, or extend your employment authorization? * Select... If you were referred by a Sharp employee, please enter the name here: What is your current home address? * Please provide your current address in the following format: 123 ABC Street City, State ZIP Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file. As set forth in Sharp Electronics’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Select... As part of our recruitment process, Sharp Electronics may use automated tools, including artificial intelligence, to assist in the recruiting process. These tools are used to support, and not replace, human decision-making.We are committed to fair and equitable hiring practices, and all hiring decisions are made or reviewed by qualified personnel. #J-18808-Ljbffr Sharp Electronics