Manager, Cafe and Bar - Peak New York

Bar & Cafe Manager

Tao Group Hospitality offers competitive benefits for all full-time team members such as:

• Medical, Dental, and Vision Coverage
• 401(k) Retirement Program with Employer Match
• Life and Disability Insurance Plans
• Ancillary Insurance Plans
• Employee Assistance Program
• Fertility & Family Forming Support and Resources
• Pet Insurance
• Employee Discounts
• TAO Savings Marketplace
• Time off and much more!

POSITION SUMMARY

The Bar & Cafe Manager is responsible for the efficient, professional, and profitable operation of all concession and beverage outlets within the venue. The Bar & Cafe Manager oversees daily operations, staffing, guest service, inventory controls, revenue generation, and compliance with all company policies and procedures. This position is responsible for ensuring operational excellence, maintaining quality standards, driving sales performance, and creating a positive work environment for all team members while delivering an exceptional guest experience.

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

• Manage the day-to-day operations of all concession and beverage outlets
• Drive revenue performance and maximize sales opportunities through product offerings, promotions, and upselling initiatives
• Maintain high standards of guest service and ensure timely response to guest needs
• Ensure all concession locations are prepared, stocked, and operational prior to opening
• Monitor staffing levels and schedule team members appropriately based on business volume and forecasting
• Ensure concession and beverage displays are maintained, fully stocked, and aligned with promotional campaigns
• Monitor product quality and presentation to ensure company standards are consistently met
• Collaborate with venue leadership, marketing, events, and beverage teams to execute activations, promotions, and special events
• Assist in implementing operational improvements to enhance efficiency and guest satisfaction
• Ensure all team members are properly trained and adhere to company policies, service standards, and operating procedures
• Supervise, coach, counsel, and develop team members to maximize performance and productivity
• Participate in hiring, training, and disciplinary processes
• Maintain all training materials, SOPs, and operational documentation
• Ensure compliance with all health, safety, sanitation, food handling, and alcohol service regulations
• Report any safety concerns, accidents, incidents, or compliance issues immediately to venue leadership
• Maintain working knowledge of all concession locations, equipment, emergency procedures, and facility access points
• Be fully versed in all POS systems, operational software, inventory systems, and communication platforms utilized by the operation
• Ensure menus, signage, and promotional materials are accurate, current, and maintained in excellent condition
• Monitor labor costs and operational expenses to support financial goals and profitability
• Complete daily operational reports, inventory records, labor tracking, and other administrative responsibilities accurately and timely
• Ability to make sound business and operational decisions quickly in a fast-paced environment
• Assist with additional projects and responsibilities as assigned

EDUCATION / WORKING KNOWLEDGE:

• Associate's degree (A.A.) or greater in Hospitality Management, Business Management, Culinary Management, or related field preferred
• Degree requirement may be substituted with three or more years of experience in Concessions Management, Food & Beverage Management, Hospitality Operations, or a related position
• Experience managing high-volume food and beverage operations preferred
• Strong knowledge of inventory management, labor controls, guest service standards, and operational procedures
• Solid working knowledge of Microsoft Office, POS systems, inventory systems, scheduling software, and timekeeping platforms
• Nationally recognized food service sanitation certification preferred
• Nationally recognized alcohol service certification preferred
• Must be 21 years of age or older

SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE:

The work environment characteristics and/or physical demands described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.

• Ability to write, read, and verbally communicate
• Must have good positive energy throughout the day
• Must be able to print legibly for Team Members, management, and guests to read
• Must be able to stand for extended periods of time
• Must be able to move quickly Must be able to push and lift up to 75 lbs. with or without assistance
• Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends upon the guest volume
• May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required Exposure to cleaning materials
• May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment
• Maintain a professional, neat, and well-groomed appearance adhering to Company standards
• Must be effective as part of a team; ability to interact with internal and external customers, managers, and co-workers in a professional, courteous manner Ability to maintain confidentiality
• Ability to handle a fast-paced, busy, and somewhat stressful environment