BUS OPERATOR B (Non-CDL)

Job Summary Under minimal supervision, Bus Operator B’s transport passengers by operating public transit vehicles on regularly scheduled links connecting with fixed-route and rail services and perform on-demand passenger pick-ups and drop-offs while observing all federal, state, and municipal traffic laws, observing all safety rules, and strictly adhering to time schedules. This position is considered safety-sensitive and subject to the provisions of the Substance Abuse Program Policy for Safety Sensitive Positions. Essential Functions Provides courteous and professional customer service. Performs vehicle inspections as required. Respectfully provides accurate information to passengers related to the use of LYNX service. Resolves passenger disputes in a courteous manner. Operates wheelchair lift equipment and assists disabled passengers. Announces bus stops in compliance with the Americans with Disabilities Act. Communicates with dispatch, road supervision and emergency vehicles via radio equipment. Adheres to LYNX work rules, policies and procedures. Observes all federal, state, and municipal traffic laws and safety rules. Adheres to assigned routes and time schedules. Ensures proper fares are collected, issues slips for fare refunds, issues and collects transfers. Verifies that appropriate passes are being used by customers. Prepares related written reports and documents as required. Assists customers during emergency accidents or incidents. Performs other duties as may be required or assigned. Required Qualifications Must be 21 years of age. High School diploma or GED preferred. Must possess and maintain a valid Florida driver’s license and clean driving record. Must successfully pass a DOT drug screen and DOT physical with a one-year DOT card. Must be able to work days, nights, Saturdays, Sundays, holidays, and any hours assigned. Must be able to successfully pass the LYNX Bus Operator Training Program. Knowledge, Skills, and Abilities Knowledge of Florida Traffic Laws. Working knowledge and skills to use a computer and communication equipment. Ability to safely operate LYNX revenue and non-revenue vehicles. Ability to adhere to route schedules while operating in mixed traffic conditions. Ability to effectively communicate in English, both verbally and in writing. Ability to interact courteously and effectively with the public. Ability to comply with the attendance requirements of the job. Ability to read and write legibly in English, speak effectively, and understand verbal and written instructions. Ability to exhibit a professional, courteous demeanor. Ability to work in a diverse environment. Excellent communication and interpersonal skills, including the ability to establish and maintain positive working relationships with those encountered in the course of work using principles of excellent customer service. Work Environment and Special Considerations Current schedule includes working various shifts to include days, nights, and Saturdays. Sundays and holidays may be a requirement in the future. Must be able to physically sit for extended periods of time. Employees in this position must comply with all requirements of the Federal Transit Administration (FTA) regarding the testing of safety sensitive employees. This position is considered safety‑sensitive under FTA drug and alcohol regulations (49 CFR Part 655). LYNX provides the community with public transportation, and this position is considered a mission critical member of LYNX’s emergency preparation and response efforts during an emergency or disaster and as such, requires 24‑hour availability in the event of an emergency or disaster. Training Training is 8 weeks long. Attendance and punctuality are mandatory. Hours during training vary and may start as early as 4:00 a.m. including some weekends. Required Documentation for Conditional Offer Provide copies of credentials such as diplomas and licenses. Complete and pass a DOT pre-employment drug test and DOT physical examination and receive a Medical Examiner’s Certificate with at least a one-year expiration date. Successfully pass a thorough pre-employment background check, including criminal background and employment verifications. Have an acceptable driving record. Benefits Free employee only health insurance and long-term disability. Dental, vision, short-term disability insurance available. Exceptional Retirement Benefits. Competitive pay and benefits. Paid Holidays. Paid Vacation and Sick Leave. Free LYNX bus transportation for employee, spouse and children. Employee wellness center. Credit Union Membership. Equal Opportunity Employment LYNX fully commits itself to providing equal opportunity to all persons without regard to race, color, national origin, sex, age, religion, or disability. #J-18808-Ljbffr