Help Desk Technician

Helpdesk Technician 3 Duration: 3 to 5 months – 100% on site in Carson City, NV. Work requirements: U.S. citizen, green‑card holder, or authorized to work in the U.S. Compensation $25.00/hr – $30.00/hr (based on skills and experience). Experience and Skills Required High school graduation or equivalent. Five years of experience with computer systems, operating systems, applications, and peripherals, with at least three years in a user support role. Detailed knowledge of: commercially available operating systems and applications used by the agency; help‑desk application configuration for change/problem management; principles and practices of computer systems and peripheral devices; user password security principles. Working knowledge of: database principles; network domains and login procedures; web browser capabilities and the difference between intranets and the Internet. General knowledge of at least one programming language (Pascal, COBOL, Natural, Fortran, BASIC, or HTML) as it applies to queries used in common applications; network troubleshooting. Ability to create and use disk images; develop documentation of systems, jobs, and programs; provide testing support and review computer output; restore data from backup media. Experience and Skills Preferred Detailed knowledge of agency departmental policies and procedures related to help‑desk support and change/problem management plans. Working knowledge of hardware and software specific to an agency. Ability to train and lead assigned personnel and monitor operations in the absence of a supervisor. Additional Requirements Pass a criminal background check before starting work. Work Pacific Time hours, Mon‑Fri, 8 AM–5 PM on site. Benefits Comprehensive medical benefits Competitive pay 401(k) retirement plan …and much more! Seniority level Entry level Employment type Contract Job function Information Technology Industries Government Administration IT Services and IT Consulting About INSPYR Solutions Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services and talent solutions. INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. #J-18808-Ljbffr