PM Lobby Attendant

Description The otel lobby attendant ensures the property's public spaces remain pristine, welcoming, and safe. Acting as a key point of contact, they blend housekeeping duties with light guest services. Responsibilities typically include vacuuming carpets, sanitizing restrooms, greeting guests, and swiftly reporting maintenance or security issues. This is a PM Shift position. Responsibilities

• Cleanliness & Sanitation: Maintain high standards of appearance in the lobby, front entrance, hallways, and public restrooms by dusting, mopping, polishing glass, and emptying trash.
• Guest Assistance: Warmly greet patrons, provide basic directions, answer inquiries, and assist with luggage or special needs.
• Public Area Upkeep: Monitor and maintain peripheral spaces such as the business center, fitness areas, and complimentary breakfast or lounge zones.
• Supply Restocking: Frequently check lobby restrooms and coffee stations, refilling necessities like toilet paper, soap, and napkins.
• Reporting & Safety: Promptly report any property damage, safety hazards, or broken furniture to the maintenance or management teams.

• Physical Stamina: Ability to stand or walk for extended shifts and lift/carry items up to 50 pounds.
• Customer Service Skills: A friendly, approachable demeanor and the ability to interact professionally with diverse guests.
• Attention to Detail: A keen eye for identifying messes and ensuring high cleanliness standards.
• Flexibility: Willingness to work a varied schedule, including early mornings, nights, weekends, and holidays.
• Experience: Previous background in commercial cleaning, housekeeping, or hospitality-based customer service is preferred. Hilton