Dispatch Assistant

Job Summary

We are seeking a highly organized and detail-oriented Dispatch Assistant to support daily logistics and transportation operations in a fast-paced manufacturing and distribution environment. This role plays a key part in coordinating deliveries, communicating with drivers, and ensuring schedules run efficiently.

Key Responsibilities

• Assist with dispatching and scheduling deliveries
• Coordinate with drivers, customers, and internal teams to ensure on-time shipments
• Track deliveries and provide real-time updates on shipment status
• Enter and manage data in ERP, dispatch, and inventory systems
• Prepare reports, schedules, and shipping documentation
• Handle incoming calls and emails related to logistics and delivery coordination
• Support problem-solving for delays, route changes, or delivery issues

Qualifications

• Experience in dispatching, logistics, transportation, or scheduling preferred
• Strong computer skills with the ability to learn new systems quickly
• Proficiency in Microsoft Office (Excel, Outlook)
• Excellent organizational and multitasking abilities
• Strong communication skills (verbal and written)
• Ability to work independently and make decisions in a fast-paced environment
• Professional, dependable, and customer-service focused
• Bilingual (English/Spanish) strongly preferred
• Experience in lumber, building materials, or manufacturing is a plus

EQUAL OPPORTUNITY EMPLOYER: Surge is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, national origin, veteran status, genetic information, or any other status protected by law. Surge is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.

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