Customer Service Specialist
JD.com
JINGDONG Logistics is hiring a Customer Experience Specialist for Fontana, CA or City of Industry, CA to support Americas operations. You will build and maintain end-to-end quality and customer experience monitoring across warehousing and last-mile delivery. The role requires 3–5 years in logistics operations, strong SQL, and BI dashboard skills (Power BI/Tableau). You will collaborate with cross-functional teams to drive improvements and deliver measurable service quality gains. #J-18808-Ljbffr
Vacancy posted more than 2 months ago
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