Technical Support Technician - Electro-mechanical
STEM Talent Solutions
Job Description
Job Description
Technical Support Technician - 6 months Contract to Direct
Seeking a Technical Support Technician with strong electrical and mechanical troubleshooting experience. Ideal candidates have maintained electromechanical equipment such as printing presses, factory machinery, compactors, conveyors, or similar industrial equipment .
Key Responsibilities:
- Provide technical support to customers and field service technicians by phone, text, email, and video.
- Troubleshoot electrical and mechanical equipment and guide customers through solutions.
- Troubleshoot relay logic, relays, solenoids, coils, and electrical controls .
- Read and interpret electrical schematics, wiring diagrams, risers, and CAD drawings .
- Check components such as coils for proper resistance and identify faulty equipment.
- Document technical issues and solutions and identify recurring problems.
- Assist with troubleshooting guides, technical bulletins, and training materials.
Qualifications:
- Electrical and mechanical troubleshooting experience.
- Strong understanding of relay logic and large relay systems .
- Ability to read electrical schematics.
- Prior rigging system experience is a plus.
- Strong communication and customer service skills with patience to walk customers through troubleshooting.
- Industrial maintenance, field service, electrician, sound technician, or similar background preferred.
We are a firm focused in the STEM Talent Arena; Science, Technology, Engineering and Math.
We build and have long term relationships with our clients and represent our clients transparently. We pride ourselves in understanding a candidate's skill set, and the culture and work environment that is a best fit for both the candidate and the client.
Company Description
We are a firm focused in the STEM Talent Arena; Science, Technology, Engineering and Math.\r\rWe build and have long term relationships with our clients and represent our clients transparently. We pride ourselves in understanding a candidate's skill set, and the culture and work environment that is a best fit for both the candidate and the client.
Vacancy posted 1 day ago
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