Service Technician

Job Description

Job Description

DoodyCalls Pet Waste Service Technicians Needed... 

We are currently building our team and accepting applications for part-time and per diem field technicians. 

Forget the crazy shifts and late nights!  

This position allows you to spend time with family and friends while making people smile and tails wag during the day! 

Job Overview  

Are you reliable, self-motivated, and happiest when you’re outdoors and not behind a desk? Do you love dogs? DoodyCalls of Western Suffolk is hiring Pet Waste Removal Technicians (Field Service Technicians) to join our trusted team of professional “pooper scoopers” serving Suffolk County, NY. 

We are now hiring for per diem and part-time technicians, potentially leading to full-time for qualified and interested candidates. These are driving, route-based, outdoor field service positions. In this role, you’ll run assigned routes, keep residential and commercial properties clean and safe, and deliver the kind of dependable, detail-oriented service our customers rave about. If you enjoy working independently, staying active, and making people’s lives a little easier (and a lot cleaner, one scoop at a time), we’d love to meet you! 

About DoodyCalls of Western Suffolk  

DoodyCalls of Western Suffolk is a locally owned and operated pet waste removal company dedicated to keeping yards clean, families happy, and tails wagging. Nationally recognized as #1 in the #2 business, DoodyCalls has been known for reliability, professionalism, and outstanding customer service for over 25 years. 

We believe in taking great care of our employees so they can take great care of our customers. Our team is empowered to “wow” clients, grow professionally, and be part of a supportive, upbeat company culture. 

Our Core Values  

• Personal Drive – Strive for excellence every day and take initiative to solve problems. 

• Accountability – Do the job right, own your responsibilities, and act with integrity, even when unsupervised. 

• Respect – Treat customers, pets, and teammates with genuine regard and professionalism. 

• Excellence in Service – Deliver outstanding service that makes customers happy and proud to recommend us. 

What You’ll “Doo”  

The job won't always be glamorous—but it is important, appreciated, and oddly satisfying! 

• Route-Based Service: Drive following assigned daily routes using a GPS-enabled mobile app to service residential and commercial properties. 

• Property Cleanup: Thoroughly remove pet and animal waste from yards and common areas, ensuring properties are left clean, secure, and gates are properly closed. 

• Waste Handling: Dispose of waste properly according to company standards and customer preferences. 

• Customer & Pet Interaction: Communicate professionally with customers and safely around dogs of all sizes and temperaments. 

• Daily Reporting: Use a mobile app clock in and out, manage daily routes, log job completion, provide notes and photos, and communicate updates to customers and the office. 

• Professional Standards: Maintain a clean company vehicle, neat uniform, sanitized equipment, and follow all safety and cleanliness protocols. 

What We’re Looking For  

• Schedule Availability: We operate field services Monday–Friday starting around 7:00 AM and ending between 4:00 PM and 6:00 PM (year-round, daylight hours). For part-time and per-diem roles, days and hours may vary. Thursday and Friday availability are essential. Some weekend mornings may be available to those interested. 

• Dependability: Punctual, accountable, and trustworthy. This is an independent role with minimal direct supervision, so strong time management and personal accountability are essential. 

• Independence & Teamwork: While you’ll work independently from day-to-day, you’ll be part of a growing collaborative team that supports each other and shares pride in the work. 

• Animal Lover: Comfortable, confident, and safe around dogs of all breeds, sizes, and personalities. 

• Physical Ability: Comfortable working on your feet all day, walking 8–10 miles (12,000–16,000 steps) daily, and lifting 20–50 lbs. 

• All-Weather Ready: This role is year-round, with seasonal stability—must be willing and able to work outdoors in heat, cold, rain, and snow. 

• Detail-Oriented: Takes pride in doing the job thoroughly and correctly every time, with an eye for safety, cleanliness, and those extra touches that delight customers—because nothing ruins a clean yard like one forgotten pile! 

• Driver Requirements: Valid NYS driver’s license, a clean driving record, and reliable transportation to and from our centralized starting location currently in Miller Place (you’ll drive a company car for your routes after clocking in). 

• Comfortable with Tech: Able to use a smartphone for GPS navigation, scheduling, reporting, and communication. 

• Positive Attitude: Friendly, upbeat, and a sense of humor is a big plus—quirkiness welcome! 

• Preferred Experience: Previous field and service work (e.g., landscaping, delivery, route work, warehouse, construction) is a plus but not required. 

This Role Is a Great Fit If You:  

• Enjoy independent, physical work 

• Take pride in consistency and reliability 

• Prefer being outdoors over working behind a desk 

• Love all dogs (and most people) 

• Don't mind cleaning up other creatures' messes ;) 

This Role May Not Be a Fit If You: 

• Dislike physical or outdoor work 

• Prefer working in a highly collaborative or closely supervised environment 

• Prefer irregular schedules or late nights 

• Are fearful of some dogs 

• Get grossed out easily 

A Day in the Life  

A typical day starts at our central location, loading up your company vehicle, running your assigned route, interacting with occasional friendly pups and people, and finishing mid- to late-afternoon knowing every yard you visited is clean, safe, customer-approved— and significantly less… aromatic! 

Pay & Benefits  

• Pay: $18/hour to start, paid biweekly, with opportunities for performance-based raises, bonuses, and tips. 

• Work-Life Balance: Predictable daytime hours with no nights or desk work. 

• Training & Equipment: Paid training, company shirts/uniforms, vehicle during shifts, and all tools provided. 

• Growth Opportunities: Potential advancement into lead technician, supervisor, or operations roles. 

• Perks: Get paid to stay fit, work outdoors, and be the hero dogs don’t know they need! 

Ready to Apply? 

If DoodyCalls sounds like a great fit, apply today to join our Suffolk County team. Immediate openings available for dedicated, dependable technicians. 

Learn more:  

Facebook.com/LifeAtDoodyCalls  

DoodyCalls.com/Western -Suffolk/ 

DoodyCalls is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive workplace. Final offers are contingent upon successful background and driving record checks.