Customer Service Representative

Join Our Team as a Customer Service RepresentativeAt Rocky Mountain Air Solutions, we make life better - for our customers and for each other. We don't just fill orders"we fuel industries and build lasting relationships. We're looking for driven, dependable individuals to join our customer service team across Colorado, Utah, Wyoming, and Nebraska. If you thrive in a fast-paced environment, enjoy solving problems and working with people, and want to grow with a company that values your contributions, this is your opportunity.Key ResponsibilitiesDrive technical, industrial sales through inside sales activities. This includes assisting customers with their accounts (renewing contracts, inputting orders, quote creation, taking payment, addressing invoice concerns, updating contact information, reviewing cylinder balances, etc.)Troubleshoot complex issues with customer processes/needsComplete warehouse-related activities such as cycle counting, shipping and receiving of productSupport the customers obtaining their needed products via logistical support for your branch driver and sometimes back-up delivery drivingWhy You'll Love It HereAt Rocky Mountain Air Solutions, we believe in empowering our team and providing opportunities for growth and development. Here's what you can expect:Collaborative Culture: You'll join a supportive team that values professionalism, accuracy, and collaboration.Hands-On Learning: We'll train you on everything from industrial gases to welding equipment"no prior experience required.Career Growth: Our rotational training program sets you up for long-term success, including obtaining your CDL B with HAZMAT endorsement.Meaningful Work: You'll help customers solve real problems and keep essential industries running smoothly.What We're Looking ForA bachelor's degreeStrong attention to detail and problem-solving skillsA team player who can also work independentlyPhysical ability to move gas cylinders and 60 lb. boxesA valid driver's license with a clean recordThe LogisticsMonday-Friday daytime hours, with occasional Saturday mornings (Denver and Casper locations only)On-call rotation with minimal after-hours demandTravel to other branches during your first year of training (expenses covered)Compensation & BenefitsStarting pay: $24-26/hour (based on experience)Medical, dental, life, and long-term disability insurance401K + quarterly profit sharingPaid holidays, vacation, and sick time