Controls Technician (Service & Projects)

Job Summary We offer comprehensive HVAC, building automation system, facilities, and energy solutions. From design to delivery, our solutions are tailored to the specific needs of high‑profile organizations in commercial buildings, data centers, industrial facilities, and other mission critical sites. Position Summary The Controls Technician will play a dynamic and critical role in both the installation of new building automation systems and the ongoing service, planned maintenance, and retrofit of existing systems. This role offers a unique blend of project‑based work and technical service, ensuring a diverse and engaging day‑to‑day experience for a control professional. The technician will be responsible for the installation, programming, and repair of building automation and energy management systems for commercial and industrial clients within the North Carolina region. This role is based at EMCOR Services Aircond's office in Charlotte, NC. The schedule is Monday–Friday, 8:00 am–5:00 pm EST. Occasional overnight travel (less than 25%) within North Carolina may be required. Essential Duties and Responsibilities Installation & Commissioning Perform installation, programming, integration, and repair of building management systems (BMS), including service, planned maintenance, and retrofits. Lead or assist in the installation and commissioning of new building automation systems on project sites, working closely with project managers and other technicians to ensure timely and successful completion. Contribute to retrofit projects, involving the replacement of old control systems with new, non‑proprietary solutions. Conduct point‑to‑point checkouts and terminate low‑voltage connections. Service & Maintenance Perform routine and complex service calls to diagnose and repair issues with building management systems. Execute planned maintenance activities on a scheduled basis to ensure optimal system performance and customer satisfaction. Maintain and repair low‑voltage wiring, equipment, and devices. Technical Troubleshooting & Integration Troubleshoot and resolve complex issues related to controls, networks, field devices, and integrated systems. Load programs in field controllers and run BACnet MS/TP and BACnet IP communication networks. Support third‑party equipment integrations. Customer & Internal Communication Establish and maintain positive working relationships with all customers and company employees, ensuring high customer satisfaction. Inform sales and management of qualified leads for new construction, service, maintenance, and retrofit opportunities. Productivity & Documentation Efficiently manage time and productivity by planning, scheduling, and communicating all work assignments. Complete all required company documentation and reporting in a timely manner. Why This Role is Different Variety and challenge: Involved in both short‑term service calls and long‑term project installations. Growth path: Direct pathway for career growth into a System Specialist or Application Engineer position, with opportunities for advanced training and certification. Cutting‑edge technology: Work with industry‑leading, non‑proprietary systems such as Distech Controls, Tridium Niagara, and Schneider Electric controls. Qualifications High School Diploma or GED required. Minimum 3 years of progressive experience in the building automation or HVAC controls industry. Tridium AX or N4 Certification highly preferred. Valid driver’s license required. Strong understanding of commercial/industrial HVAC fundamentals and controls systems. Working knowledge of BACnet systems and experience with Distech Controls, Tridium Niagara, and Schneider Electric controls. Proficiency in electrical fundamentals and use of a digital multi‑meter. Ability to read and understand control and mechanical drawings. Excellent rapport‑building skills and a collaborative, team‑oriented mindset. High sense of urgency, keen attention to detail, and proven problem‑solving skills. Proficiency in interpreting HVAC mechanical plans and specifications as they relate to Direct Digital Controls. Why Join Us? At EMCOR Services Aircond you’ll be part of a team that values integrity, safety, empowerment, teamwork, and continuous improvement. Careers here are built on respect and rewarding performance, giving you the chance to make a meaningful impact in a growing organization. Physical Demands This position involves tasks that may require climbing ladders, lifting and carrying items weighing over 50 pounds, identifying wire colors for electrical work, and working in confined or elevated spaces. Exposure to seasonal temperature variations, dust, allergens, and refrigerants may occur. Employees may be required to work in tight or enclosed areas. Work Environment Typical office environment with moderate noise levels. Equal Opportunity Employer Equal Opportunity Employer/Veterans/Disabled. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr