IT Support / Time Implementation Consultant

Job Description

Job Description

Job Title: IT Support / Time Implementation Consultant

Location: El Paso, TX 79912(Onsite)

Pay Rate: $26/hour
Duration: 6–8-week contract

Job Overview

We are looking for IT Support / Time Implementation Consultants to assist with a short-term onsite deployment project. In this role, you'll install and configure employee time clock devices, troubleshoot technical issues, and ensure successful system implementation. This position requires strong customer service, basic networking knowledge, and hands-on technical support experience.

Key Responsibilities

• Install, configure, and test employee time clock devices.
• Troubleshoot hardware, software, and network connectivity issues.
• Work with onsite IT teams to resolve network and firewall-related concerns.
• Verify device functionality and ensure successful system communication.
• Provide onsite support during implementation and go-live activities.
• Assist end users and leadership with setup and basic troubleshooting.
• Document installation progress and maintain accurate project records.
• Escalate complex technical issues when necessary.
• Communicate deployment status and project updates throughout the implementation.

Qualifications

• Experience with IT support, hardware installation, or device deployment.
• Basic understanding of networking concepts (IP addresses, firewalls, connectivity).
• Strong troubleshooting and problem-solving skills.
• Excellent customer service and communication abilities.
• Ability to work onsite in a fast-paced, team-oriented environment.
• Experience supporting implementation or rollout projects is a plus.

This version removes the client name and simplifies the description while keeping it attractive for candidates.

Company Description

About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.

BCforward is an equal opportunity employer.

Company Description

About BCforward:\r\n\r\nFounded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.\r\n\r\nBCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.\r\n\r\nBCforward is an equal opportunity employer.