Dynamics F&O Commerce Consultant

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Job Title: Dynamics F&O Commerce Consultant

About the Role

• An ideal candidate will play a key role in the design, development, optimization, and troubleshooting of Dynamics.AX.
• Dynamics 365 Finance & Operations (D365 F&O), and Dynamics 365 Commerce environments, helping customers migrate, modernize, and optimize business-critical ERP and commerce solutions

Required Qualifications

• Proven experience as a Dynamics AX/F&O engineer, architect, or similar role
• Experience designing, implementing, troubleshooting, and optimizing Dynamics 365 Commerce solutions, including Store Commerce, Commerce headquarters, e-Commerce, and Commerce Scale Unit (CSU)
• Knowledge of Dynamics 365 Finance & Operations and Dynamics 365 Commerce development, extensibility, and implementation best practices
• Extensive knowledge of Dynamics 365 Finance and Operations and Commerce architecture, extensibility patterns, APIs, SDKs, and integration frameworks
• Proficiency in diagnosing and resolving performance bottlenecks in Dynamics 365 Finance and Operations and AX 2012, including SQL tuning, query optimization, indexing strategies and Commerce channel performance optimization
• Experience with Dynamics 365 Commerce components including Commerce Headquarters, Store Commerce, e-Commerce, Commerce Scale Unit (CSU) and Retail Server
• Experience troubleshooting Commerce synchronization, data distribution, channel database, and integration scenarios
• Familiarity with best practices for application deployment, environment management, server configuration, and infrastructure optimization across Dynamics 365 Finance & Operations and Dynamics 365 Commerce environments. Knowledge of omnichannel retail business processes, including point of sale (POS), e-Commerce, inventory visibility, customer engagement, loyalty, promotions, pricing, and order management.
• Experience supporting large-scale retail and commerce deployments with multiple stores, channels, and high transaction volumes
• Strong analytical and problem-solving skills, with the ability to quickly diagnose and address complex technical issues impacting system performance
• Excellent communication skills, with the ability to effectively collaborate with cross-functional teams and articulate technical concepts to non-technical stakeholders
• Minimum of 5 years of hands-on experience supporting, troubleshooting, optimizing, and/or implementing Dynamics AX 2012, Dynamics 365 Finance & Operations, and Dynamics 365 Commerce solutions.
• Previous Consulting and/or customer facing role

Preferred Qualifications

• 5+ years experience working in a customer-facing role (e.g., internal and/or external)
• Experience supporting retail customers and troubleshooting complex Commerce scenarios involving channel data synchronization, Commerce Scale Units (CSU), Retail Server, Store Commerce, and omnichannel integrations.
• Experience with Commerce performance monitoring, diagnostics, and troubleshooting across Store Commerce, CSU, Retail Server, and e-Commerce workloads
• Experience with cloud-scale retail and omnichannel commerce solutions, including POS, e-Commerce, order management, loyalty, pricing, promotions, and inventory visibility
• Knowledge of performance monitoring and optimization tools for Dynamics 365 Finance and Operations, such as SQL Query Store, Lifecycle Services (LCS) Environment Monitoring, DynePerf, TraceParcer, and/or third-party tools like Dynatrace or AppDynamics
• Experience designing, developing, and troubleshooting integrations for Dynamics 365 Commerce and Dynamics 365 Finance & Operations
• App insights setup and configuration
• Knowledge of omnichannel commerce architecture, retail operations, customer engagement, and digital commerce strategies

Location: Remote

Salary Range: The salary for this position is between $130K–$150K CAD annually. Pay within this range may vary based on geography, experience, skills, and applicable qualifications.

Benefits: Eligible employees may receive the following benefits: [Medical insurance] [Dental insurance] [Vision insurance] [401(k) retirement plan] [Long-term disability insurance] [Short-term disability insurance] [5 personal days annually] [10-15 days of paid vacation] [6 paid holidays + 1 floating holiday] [Ascendion Learning Management System access]

Want to change the world? Let’s connect.

Tell us about your expertise, experience, and ambitions. Bring your insights, unique perspective, and enthusiasm to build the next generation of data center infrastructure & mdash; together with Ascendion.