Team Leader

THE JOB IN ONE SENTENCE You run the floor like an owner — directing your team, protecting the guest experience, and holding the standard without having to be told to. What does winning look like in this role? Six months from now, a great Team Leader at Chick-fil-A Hueytown has done these things: Opened or closed without a single missed step — leadership never had to come behind you to clean it up. Led the team through busy periods with clarity and composure — urgency without panic. Coached team members through a real performance moment — and it landed. You corrected quickly and built confidence, not resentment. Earned the trust of your team: when you direct, people move — not because they have to, but because they respect you. Delivered shifts where no guest recovery was needed. You saw the problem before it became one. Someone on the leadership team has said: “Have you thought about a Manager role?” WHAT YOU’LL BE DOING DAY-TO-DAY Setting positional assignments and managing shift flow from open to close Coaching in real time — setting expectations, correcting quickly, and building confidence on the floor Running kitchen, drive-thru, and dining room operations with speed and accuracy during peak volume Catching guest recovery opportunities before they escalated Communicating clearly with managers about staffing, issues, and shift priorities Supporting training and onboarding — reinforcing the basics for new team members consistently Maintaining food-safe standards throughout your shift: temperatures, handling, labeling Completing shift documentation, waste logs, and handoff notes (including immediate performance feedback) WHAT “GREAT” LOOKS LIKE HERE Clarity: people know what good looks like and what to do next — because you told them Urgency with calm: you keep pace without creating panic Fairness: standards apply to everyone, every shift, without exception Follow-through: you close loops — tasks, coaching moments, and commitments Guest-first mindset: every decision you make has the guest experience in view WHO THRIVES HERE This is a founding team. The people who join now help set the standard for everything that comes after. We’re looking for Team Leaders who lead by example before they lead with words — people who are calm when it’s loud, who take ownership when something’s wrong, and who see this role as a launching pad, not a landing spot. You earn respect through action, not title You stay composed under pressure and move with urgency without creating chaos You want to grow — and you understand that growth is earned, not given WHAT WE NEED FROM YOU Reliable availability including weekends and peak meal periods At least 6 months of experience in a team environment where others counted on you to show up and deliver Strong verbal communication — you direct others with clarity, not volume Ability to stand, move, and work in a fast-paced environment for extended periods BENEFITS Competitive hourly pay — commensurate with experience and availability Free meal every shift worked Sundays off — always, no exceptions Direct2Care: free tele-health access connecting you with real health providers from your phone Chick-fil-A Leadership Scholarship opportunities A clear path: increased responsibility for those who demonstrate excellence and consistency Working at a Chick-fil-A restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities. #J-18808-Ljbffr