Service Porter

Job Description

Job Description

Service Porter

Schedule: Full-time 7:00 am - 6:00 pm

At Stevens Creek Toyota, we believe our greatest asset is our team. Located in the heart of San Jose, we are more than just a dealership; we're a close-knit community dedicated to excellence. Our success is built on fostering a culture where every team member is valued, supported, and allowed to grow.

We are a destination for customers who expect top-tier service, and we achieve this by empowering our employees to build lasting relationships and take pride in their work. If you're an ambitious, energetic individual seeking a career path with a supportive team and opportunities for advancement, you'll find your home here.

We are looking for an enthusiastic, safe driver and reliable car lover to join our team as a Service Porter. In this role, you will help manage the flow of vehicles through our service department, upholding dealership standards, cleaning cars, and providing excellent customer service. Our ideal candidate maintains a professional appearance, brings a positive attitude every day, and always greets our customers with a smile.

• Manage vehicle flow efficiently in our service stalls, service lane, service drive, and within the dealership parking lot.

• Collaborate with Service Advisors to keep track of keys, move vehicles safely, and promptly handle customer requests.

• Ensure customer vehicles are clean, properly staged, and ready for return immediately after service department repairs are completed.

• Maintain the cleanliness, safety, and organization of the parking lot, service stalls, and other vehicle areas.

• Uphold all dealership display standards and follow safety protocols while operating customer and dealership vehicles.

• High School diploma or GED equivalent preferred.

• Possess a valid driver’s license and a clean driving record.

• Excellent customer service and communication skills with a positive, team-oriented attitude.

• Ability to maintain a professional appearance and greet customers warmly.

• Must successfully pass a background check before employment.

• Medical, Dental, and Vision insurance.

• 401(k) Plan.

• Paid Time Off (PTO).

• Employee Discounts on vehicles, parts, and service.

• Ongoing training and opportunities for career advancement.