Operations Coordinator

Service Coordinator

GHJ Search and Staffing serves as the recruitment division of GHJ, a prominent national accounting and advisory firm. Our team provides qualified Accounting and Finance professionals on a temporary and permanent basis across a broad range of industries. GHJ's relationship with our Global Advisory and Accounting Network provides the resources needed to better understand client's needs, attract a higher caliber of candidates and assess candidate potential.

This in-office position supports day-to-day service operations and acts as a central point of coordination between clients, field personnel, administrative teams, and leadership. The role is responsible for handling service requests, scheduling, documentation management, billing coordination, and ensuring accuracy across service-related activities in a fast-paced environment.

Key Responsibilities

• Receive and log service requests through various channels (phone, email, online systems)
• Create, track, and close service work orders
• Coordinate scheduling and dispatch of field personnel based on priority and availability
• Review field reports and supporting documentation for completeness and billing readiness
• Assist with invoice processing and submission through client systems
• Support follow-up on outstanding invoices as needed
• Maintain organized and accurate records within internal systems

Qualifications

• Prior experience in service coordination, dispatching, or operational support
• Strong organizational and record-keeping skills
• Familiarity with CRM or work order management platforms
• Effective communication skills in a client-facing environment
• Industry experience is a plus