Manager, Rebate Administration

Department: Pricing and Contracts

Reports To: Senior Director, Pricing and Contracts

FLSA Status: Exempt

Job Type: Full-time

Location: Remote Raleigh

About Accord:

Accord is a global provider of generic and specialty pharmaceuticals. Our focus on a rapidly expanding portfolio of affordable generic medicines of exceptional quality standards has made us one of the fastest growing US generic and specialty companies.

Position Overview :

The Manager, Rebate Administration is responsible for overseeing the administration, validation, calculation, and payment of commercial rebates. This role ensures compliance with contractual obligations, government regulations, and internal policies while supporting accurate financial reporting and forecasting. The manager partners closely with Market Access, Finance, Government Pricing, Contracting, Compliance, Legal, external rebate processing vendors, and external customers to optimize rebate operations and minimize financial risk.

The ideal candidate has hands-on experience with CVS/ZINC, including rebate administration, claim or utilization data, contract terms, invoice/settlement processes, reconciliation, and issue resolution. The candidate should be comfortable operating at the intersection of healthcare contracting, financial analysis, data management, and operational execution.

Essential Functions, Duties and Responsibilities:

The following duties are considered essential to the role. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Rebate Operations Management

• Lead the end-to-end administration of payor rebate programs, including commercial, Medicare, Medicaid, and specialty pharmacy rebate arrangements.
• Complete formulary validation activities across all contracted payers, ensuring accuracy and alignment with rebate eligibility requirements for an expanding product portfolio.
• Review and validate rebate payment packages to ensure accuracy, completeness, and compliance with contractual terms and internal controls.
• Ensure timely and accurate processing, validation, and payment of rebate claims.
• Investigate and resolve rebate disputes, discrepancies, and payment issues.

Contract Compliance & Governance

• Ensure rebate payments comply with executed payer agreements and internal controls.
• Partner with Legal, Compliance, and Market Access teams to interpret contract language and implement rebate methodologies.
• Support internal and external audits by maintaining proper documentation and responding to audit requests.
• Ensure adherence to applicable healthcare regulations and industry standards.

Cross-Functional Collaboration

• Serve as the primary liaison between Contract Operations, Market Access, Government Pricing, Finance, and external rebate vendors.
• Support new contract implementations and product launches by developing rebate operational requirements.
• Partner with IT and data management teams to improve rebate system functionality and automation.

Leadership

• Identify opportunities for process improvements, automation, and enhanced controls within rebate administration and contract management workflows.
• Drive continuous improvement initiatives to enhance efficiency, accuracy, and scalability.
• Foster a culture of compliance, collaboration, and customer service.

The above list reflects the general details necessary to describe the expectations of the position and shall not be construed as the only expectations that may be assigned for the position. An individual in this position must be able to successfully meet the expectations listed above.

Education and Experience:

• Bachelor’s degree required; advanced degree (MBA, MPH, JD) preferred.
• 7–10+ years of experience in government pricing, market access, finance, or healthcare consulting.

Knowledge, Skills, and Abilities:

• 5+ years of related experience in biotech, pharmaceutical, biosimilars and healthcare industry.
• Bachelors' Degree (general business, managed health care, legal or finance disciplines are preferred)
• Strong knowledge of Payors, claims processing and the 340B program
• Experience in contract operations with CVS/Zinc
• Excellent communication skills, strong verbal, written and interpersonal skills with an emphasis on time management, follow-through, and issue resolution abilities.
• Interest in working with large amounts of data. Detail oriented and able to spot data anomalies, outliers, patterns and trends.
• Strong proficiency in Microsoft Excel/Word/PowerPoint.
• Proven ability to translate complex policy into practical, compliant processes.
• Exceptional analytical, communication, and stakeholder‑management skills.

Physical/Mental Demands and Working Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• This position operates in a professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.
• The role requires extended periods of sitting and computer use.
• Some walking, standing, bending, or carrying of light items (up to 10 lbs) may be required.
• Some travel (less than 10%) may be required.

Accord provides equal employment opportunities (EEO) to all employees and applicants for employment consistent with applicable local, state or federal law. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.