Store Director Walla Walla

What you will be doing

The Store Director leads overall store performance by driving sales, delivering an exceptional customer experience, and ensuring strong execution across all departments. Their top responsibility is owning the store’s financial results managing the P&L, controlling labor and expenses, reducing shrink, and taking decisive, data‑driven action to improve profitability. Equally important is building a high‑performing culture by developing leaders, strengthening the bench, modeling sound judgment, and fostering an associate‑centered, customer‑focused environment . This role requires strategic thinking, hands‑on execution, and a continuous‑improvement mindset to drive growth. The Store Director reports to the District Manager for their area.

Main Responsibilities

Operational Excellence

• Own all financial levers of the store including P&L, labor, inventory, waste, and controllable expenses, and take decisive action to improve underperforming areas and drive profitable results.
• Analyze sales, labor, shrink, and margin trends to take timely, data‑driven action, simplify processes, and continuously improve operational efficiency and results.
• Oversee all operational standards, SOPs, and regulatory requirements (safety, food safety, OSHA, sanitation).

• Ensure excellence in in‑stock conditions, freshness, merchandising, pricing accuracy, cleanliness, and overall readiness.

Customer Experience

• Champion a customer‑first culture with friendly, prompt, and helpful service across the store.
• Reinforce Greet, Offer, and Thank (GOT) principles to create consistent, memorable experiences.
• Maintain strong presence on the sales floor to support associates, engage customers, and resolve concerns.
• Use customer feedback and insights to enhance service quality and drive loyalty.

Culture Leadership

• Create and sustain a culture of trust, respect, and inclusion where associates feel valued and empowered.
• Model authenticity, integrity, and professionalism, reinforcing company values and ethical standards.
• Build a people‑centric environment that drives engagement, recognition, retention, and psychological safety.
• Exercise sound judgment and fairness to create a workplace where associates feel supported and accountable.

People Leadership

• Inspire, coach, and develop associates and leaders through mentoring, feedback, and career development.
• Build succession plans, identify emerging leaders, and strengthen the store’s bench.
• Promote collaboration, teamwork, and strong communication across all departments.
• Partner with HR and Labor Relations on staffing, training, performance management, and associate relations.

Thought & Results Leadership

• Partner with the District Manager to develop and execute short‑ and long‑term plans to grow sales and profitability.
• Use data, insights, and trends to innovate, solve problems, and improve store performance.
• Demonstrate relentless ownership of financial results setting clear expectations, holding teams accountable to targets, and ensuring disciplined execution of all financial plans.
• Operate with an enterprise mindset to align store goals with division and corporate strategies.

What we are searching for

We believe the successful candidate has these qualifications and experience:

• Demonstrated ability to lead through ACI Core Competencies:

  • Culture Leadership: Builds trust, shows empathy, and fosters inclusion.

  • People Leadership: Empowers teams, develops talent, provides clear feedback.

  • Thought Leadership: Thinks strategically, anticipates trends, and drives innovation.

  • Results Leadership: Delivers outcomes and uses data to inform decisions.

• Strong leadership and people‑development capabilities with proven success leading large teams.

• Proven financial acumen with success managing P&L performance, labor planning, shrink control, and margin protection.

• Advanced understanding of retail operations (merchandising, inventory, labor, service standards).

• Continuous improvement mindset with strong attention to detail and follow‑through.

• Ability to handle sensitive information confidentially in a fast‑paced environment.

• Strong communication, collaboration, and decision‑making skills with the ability to lead through change.

• Customer‑focused orientation with a passion for delivering exceptional service and building customer loyalty.

• Proven ability to exercise sound judgment in dynamic, high‑impact situations.

• Strong communication discipline when making decisions, ensuring alignment with leaders and cross‑functional partners.

Job Requirements

• Completion of Store Director Cohort Training.

• Minimum 2 years as Assistant Store Director or prior exempt level management experience.

• Multi department experience strongly preferred.

• College degree strongly desired; RMC graduate a plus.

• Food Safety and Sanitation certification (or ability to obtain).

• Ability to work in multiple store locations and nearby districts.

• Experience managing full-store operations, financial performance, and large teams (100+ associates preferred).

• Proficiency with retail operating systems, labor scheduling tools, and basic office software.

• Flexible availability, including evenings, weekends, holidays, and peak business periods.

Disclaimer:

The above statements are intended to describe the general nature and level of work performed by associates assigned to this classification. They are not intended to be an exhaustive list of all responsibilities, duties, or skills required.

*Must meet the minimum requirements above in order to be considered*

Albertsons Companies is at the forefront of the revolution in retail. Committed to innovation and fostering a culture of belonging, our team is united with a unique purpose: to bring people together around the joys of food and to inspire well-being. We want talented individuals to be part of this journey!

Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Our well-known banners include Albertsons, Safeway, Vons, Jewel-Osco, ACME, Shaw’s, Tom Thumb, United Supermarkets, United Express, Randalls, Albertson’s Market, Pavilions, Star Markets, Market Street, Carrs, Haggen, Lucky, Amigos, Andronico’s Community Markets, King’s, Balducci’s, and Albertson’s Market Street.

Our vision is to be a retail leader admired for national strength with deep local roots, offering an easy, fun, friendly, and inspiring experience, no matter how customers choose to shop with us. We celebrate the rich diversity of the communities we serve, and strive to create a workplace where everyone has equal access to opportunities and resources, and can fully contribute to their and our company’s success.

Bring your flavor

Building the future of food and well-being starts with you. Join our team and bring your best self to the table.

Disclaimer

The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process.

Albertsons is an Equal Opportunity Employer

This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity/expression, sexual orientation, or on any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records.

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Pay Transparency:

Starting rates will be no less than the local minimum wage and may vary based on criteria such as location, experience, and qualifications. Candidates with unique qualifications may be considered for compensation above this range. Benefits may include medical, dental, vision, disability and life insurance, sick pay (accrued based on hours worked), PTO/Vacation Pay (accrued based on hours worked) or Flexible Time Off, paid holidays (8-9 days annually), bereavement pay, and retirement benefits (pension and/or 401k eligibility). [If applicable:] Associates in this position may be eligible for a quarterly bonus. ​