Solution Architect
Symbiotic Consulting
Job Description
Job Description
We are seeking an experienced Solution Architect with strong hands-on Freshservice expertise to design, implement, and optimize enterprise IT service management solutions. Freshservice experience is a critical requirement for this role. The Solution Architect will work closely with business stakeholders, engineering teams, infrastructure teams, and project managers to define solution architecture, technical standards, integrations, and implementation strategies.
The ideal candidate should have strong hands-on experience with Freshservice and IT Service Management (ITSM) platforms, along with a strong understanding of enterprise architecture, cloud technologies, integrations, automation, and IT operations
PreferredITIL or Freshservice/Freshworks certification.
Experience with enterprise-level Freshservice implementations.
Experience with AI-driven ITSM and enterprise integrations.
Vacancy posted 2 days ago
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