Guest Service Agent
Hersha Hospitality Management
Opportunity: Guest Service Agent
Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.
Your Growth Path
Front Desk Supervisor or Sales Coordinator Front Office Manager or Sales Manager
Your Focus
- Immediately greet guests and offer to assist with their needs.
- Register and assign guests to hotel rooms.
- Establish methods of payment and verify credit.
- Make and confirm reservations.
- Compute bills, collect payments, and make change for guests.
- Transmit and receive messages, using telephones or the PMS system.
- Respond to guest requests in a timely manner.
- Receive and resolve guest complaints, elevating to supervisor if necessary.
- Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms.
- Perform bookkeeping activities, such as balancing accounts and conducting audits.
- Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
- Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.
- Ensure overall guest satisfaction.
- Perform other duties as requested by management.
Your Background and Skill
- High School diploma or equivalent preferred.
- Previous customer service experience or equivalent training required.
- Knowledge of PMS systems preferred.
HHM Hotels Benefits and Perks
- Competitive wages for full time and part time opportunities
- Medical, Dental and Vision Health Insurance
- Paid Time Off
- 401k Company Match
- Daily Pay
- Free Basic Life Insurance
- 24/7 access to TELUS Health, a confidential work-life resource.
- Travel Discounts
- Commuter Transit and Commuter Parking Benefits
- Employee Assistance and Wellness Program
- Educational/Professional Development
- Referral Bonus Program
Work Environment and Context
- Work schedule varies and may include working on holidays, weekends and alternate shifts.
- Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching.
What We Believe
People Are Our Capability Hearts That Serve Only Excellence Stay Nimble - Own It
Source: HHM Hotels
Hersha Hospitality ManagementVacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Guest Service Agent in Ithaca, NY vacancy
$24.3 - $26.79 per hour
...Guest/Client Services Agent As a university founded to be a place where "any person can find instruction in any study," diversity and inclusion are at the core of our values and mission. We strive to be a welcoming, caring, healthy, and equitable community where students...SuggestedHourly payRemote workFlexible hoursWeekend workCornell University
Ithaca, NY3 days ago- ...Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Front Desk Supervisor or Sales Coordinator Front Office Manager or Sales Manager Immediately greet guests and offer...SuggestedDaily paidFull timePart timeImmediate startShift work
The Rittenhouse Hotel
Ithaca, NY2 days ago - ...Job Description Job Description Overview Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your Growth Path Front Desk Supervisor or Sales Coordinator...SuggestedDaily paidFull timePart timeImmediate startShift work
$17 - $18 per hour
...Join our hotel the Canopy by Hilton. We take pride in maintaining high cleanliness scores and excellent guest satisfaction. Job Duties Clean and maintain guest rooms. Change linens, make beds, and restock items. Inspects marketing collateral, replacing expired...SuggestedHourly payFull timePart timeImmediate startFlexible hoursShift workHilton Worldwide Holdings
Ithaca, NY2 days ago$17.5 per hour
...Crothall Healthcare We are hiring immediately for full time HOUSEKEEPER AMBULATORY SERVICES positions. Location : The Guthrie Clinics - 720 Willow Avenue, Ithaca, NY 14850. Note: online applications accepted only . Schedule : Full time schedule; evening...SuggestedHourly payFull timePart timeLocal areaImmediate startRemote workRelocation packageMonday to FridayFlexible hoursWeekend workAfternoon shiftCompass Group, North America
Ithaca, NY4 days ago- ...Housekeeper At Upper Crust Food Service, YOU are the essential part of creating clean, comfortable spaces that support fresh, healthy... ...appliances and their operations and proper use of cleaning agents. Ability to obtain and maintain a current certificate or equivalent...Night shiftWeekend work
Upper Crust Food Service
Ithaca, NY2 days ago $15 - $24 per hour
.../ Room Attendants to maintain the cleanliness and appearance of guest rooms and hotel areas. Housekeepers are responsible for cleaning... ...follow Hilton cleaning procedures, safety guidelines, and hotel service standards. Full-time employees may be eligible for benefits including...Hourly payFull timeShift workWeekend workHilton
Ithaca, NY3 days ago- ...Ithaca is seeking a detail-oriented Night Auditor to join the front desk team. This role is responsible for providing excellent guest service, balancing financial transactions, and ensuring guest safety. Candidates should have a high school diploma and strong attention...Hourly payNight shift
Tompkins Chamber
Ithaca, NY3 days ago - ...International Airport's closest area hotel, we offer complimentary shuttle service to and from the airport. We're also just minutes from Cornell... ...to and proud of the exceptional experiences we provide for our guests. More than that, we know our associates are the shining stars...WorldwideFlexible hoursWeekend work
Courtyard Ithaca Airport/University
Ithaca, NY4 days ago - ...lift up to fifty pounds. Must be able to work as a team member Solid work ethic, with the initiative for quality and customer service. Must be reliable & keep to schedule. Job Type: Part-Time Schedule: ~8 hour shift ~ Day shift ~ Weekends as...Part timeImmediate startShift workWeekend workDay shift
Oak Hill Manor
Ithaca, NY6 days ago $17 - $22.1 per hour
...to eliminate barriers to better health, innovating and evolving services in our communities for enhanced holistic care close to home.... ...provide a clean and safe environment to all patients, visitors, guests and employees, while meeting all regulatory requirements put forth...Hourly payFull timeLocal areaShift workWeekend workAfternoon shiftCayuga Health System
Ithaca, NY24 days ago$17 - $18 per hour
...have become one of the Nation's fastest growing hotel development & management companies. Join us as our Hotel Night Auditor / Guest Service Agentat our Hampton Inn Ithaca located at 337 Elmira Road, Ithaca, NY 14850 . We are a 66-room property. Successful Candidate will...Hourly payPart timeLocal areaImmediate startRelocationShift workNight shiftAfternoon shift- ...and energetic individual to join our Housekeeping team. The ideal candidate will maintain the highest standards of cleanliness and guest satisfaction by ensuring guest rooms, bathrooms, and public areas are clean, sanitized, and well-stocked. You will play a key role in...Weekend work
Quality Inn
Ithaca, NY6 days ago $16 - $35 per hour
...Hilton is seeking Housekeepers / Room Attendants to maintain the cleanliness, organization, and overall appearance of guest rooms and hotel areas to Hilton brand standards. Housekeepers are responsible for cleaning assigned guest rooms, making beds, changing linens, cleaning...Hourly payFull timeShift workWeekend workHilton
Ithaca, NY4 days ago$18.5 per hour
...technology we strive to enhance the experience of our internal Team Members and to continue creating amazing live experiences for the guests that we serve. As an Operational Support Aide, you will be responsible for the conversion process in preparation for events in...For contractorsWorldwideFlexible hoursShift workNight shiftEarly shiftLegends Global
Ithaca, NY3 days ago- ...Job Description Job Description Overview Opportunity: Room Attendant Clean and maintain guest rooms to ensure rooms meet established standards. Your Growth Path Housekeeping Supervisor – Assistant Executive Housekeeper – Executive Housekeeper Your...Daily paidFull timePart timeWeekend work
HHM Hotels
Ithaca, NY11 days ago $85k - $90k
...'d love to hear from you. For more than 50 years, Longview has served older adults in the Ithaca community through a continuum of services that includes Adult Day Programs, Independent Living, Assisted Living, and Enhanced Assisted Living. As a nonprofit organization,...Hourly payFull timePart time3 days per weekWeekday workLongviewithaca
Ithaca, NY2 days ago$200k
Ithaca, NYClinical - Clinical Services - Medical Staff /Full Time /On-sitePOSITION SUMMARYProvides comprehensive sexual and reproductive health care including but not limited to contraception, abortion and miscarriage management (medication and procedural), gender affirming...Full timeTemporary workPart timeWork at officeFlexible hoursNight shiftAfternoon shift$60 - $76 per hour
...access to care and helping to improve patient outcomes through pharmacist delivered clinical care such as testing and prescribing services (e.g., COVID/Flu, Hormonal Contraception, etc.) where permissible; empowers the pharmacy team to provide holistic care at every step...Hourly payFull timeTemporary workWork experience placementFlexible hoursShift workNight shiftOak St. Health
Ithaca, NY2 days ago$60 - $76 per hour
...access to care and helping to improve patient outcomes through pharmacist delivered clinical care such as testing and prescribing services (e.g., COVID/Flu, Hormonal Contraception, etc.) where permissible; empowers the pharmacy team to provide holistic care at every step...Hourly payFull timeTemporary workWork experience placementLocal areaFlexible hoursShift workNight shiftCVS Health
Ithaca, NY3 days ago$17.5 - $18 per hour
...us apart. In our fast-moving, energetic stores, you’ll have the opportunity to make people’s day brighter by providing incredible service. Bring your passion for food and for people, and we’ll help you find the right place to shine! what will you do? Be enthusiastic...Part timeImmediate startWegmans Food Markets
Ithaca, NY3 days ago- ...part time Restaurant Staff team member to join our team in Ithaca, NY. The Restaurant Staff team member is responsible for customer service and commitment to excellence through meeting or exceeding hospitality and service standards. Restaurant Staff responsibilities...Full timePart time
Taco Bell Triphammer
Ithaca, NY1 day ago - Overview Do you want to make a difference in a young person’s life while learning about another culture, building friendships, and creating lasting memories? AnB Education is looking for host families to welcome international students into their homes. Host requirements...Local area
AnB Education
Ithaca, NY8 hours ago - Volunteer to Host a Foreign Exchange Student in your town and surrounding areas!! Benefit from opening your home and heart to an exchange student for a term during the upcoming high school year by: Making life-long friendship connections abroad Giving ...
NorthWest Student Exchange
Ithaca, NY1 day ago - ...proud tradition. Our goal is to treat each individual Resident with the honor, respect and dignity due to them. The commitment to service includes trained staffs who believe in the philosophy of personal commitment to provide the highest quality of life for those in need...Shift work
Oak Hill Manor Nursing Home
Ithaca, NY6 days ago $10.7 per hour
...Role Overview Our Servers don't just provide our Guests with amazing food and drinks. They deliver hospitality and service that is absolutely Chili's! If you take pride in providing great service and love making people feel special, then we want to hear from you!...Full timePart timeCasual workImmediate startFlexible hoursWeekend workWeekday workChilis
Ithaca, NY2 days ago- Centralus Health is seeking an Assistant Cook for Cayuga Medical Center in Ithaca, NY. The role involves preparing and serving meals for patients, staff, and visitors, and supporting catering events with day/evening shifts. Ideal candidates bring 2+ years of cooking and...Day shiftAfternoon shift
Cayuga Health, A Member of Centralus Health
Ithaca, NY3 days ago $17.5 - $18.5 per hour
...experience of our internal Team Members and to continue creating amazing live experiences for the guests that we serve. This position is responsible for the overall accurate service and accounting of all transactions of alcoholic and non-alcoholic beverages, including...Hourly payFor contractorsWorldwideNight shiftWeekend workWeekday workASM Global
Ithaca, NY1 day ago$16 - $30 per hour
...that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We're about loving what you're doing today and... ...fresh-baked bread, and create a legendary dining experience our guests will never forget. Bring your friendly energy, enthusiasm, and...Hourly payWeekly payTexas Roadhouse
Ithaca, NY8 hours ago$75k
...emotional maturity to help people with low incomes overcome crisis situations. Staff Attorneys at LawNY® provide comprehensive legal services to eligible clients, and the ideal candidate should have a strong understanding of how civil legal issues affecting low-income...Full timeTemporary workPart timeWork experience placementInternshipWork at officeLocal areaImmediate startWork from home3 days per weekLegal Assistance of Western New York, Inc.
Ithaca, NY2 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Guest Service Agent. Be the first to apply!
Related searches