Director, External Evidence & Influence

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Microsoft Frontier Company is a new line of business and one of the industrys first customer outcome-driven organizations bringing together industry expertise strategic partnerships and engineering as part of MCAPS. Its teams will work side-by-side with customers to co-design deploy and continuously improve AI systems that deliver measurable customer-defined outcomes. The organization is built around end-to-end Frontier Transformation helping customers turn AI into real lasting business value. For those joining its a chance to help build a new growth engine for Microsoft and shape how the industry moves from delivering technology to delivering outcomes.

The Frontier Company GTM team is seeking an experienced Director External Evidence & Influence to lead external validation of Microsoft Frontier Company strategy and customer success. This role will build and manage strategic engagement programs with customers industry analysts and universities to generate credible feedback strengthen industry endorsement and ensure insights and best practices inform leaders and teams across Frontier Company.

• Develop and manage an external validation strategy aligned to Frontier Company business priorities customer outcomes market credibility and key moments throughout the fiscal year.
• Own the strategy and operating model for a new Frontier Company customer advisory board partnering with an agency to finalize the charter engagement plan membership approach governance and annual rhythm.
• Identify and invite the right customers to participate working across sales customer success industry engineering and executive teams to build a representative and highly engaged advisory community.
• Plan and execute advisory board engagements throughout the fiscal year including agendas executive preparation content facilitation logistics follow-up and an experience that delivers clear value for participating customers.
• Synthesize customer feedback best practices and emerging themes from each engagement and create mechanisms to ensure leaders across Frontier Company hear understand and act on the insights.
• Identify opportunities for customers to share their stories publicly serving to inspire other customers across industries to advance their AI transformation in partnership with Frontier Co.
• Partner with the Analyst Relations team to develop and execute a plan for engagement education and endorsement from key industry analysts supported by clear narratives evidence briefings and ongoing relationship management.
• Lead an agency in creating a university engagement program that builds industry credibility through research partnerships participation in relevant existing work and the joint development of new ideas and initiatives.
• Manage agency partners budgets timelines stakeholder reviews risks and success measures across the portfolio using feedback and results to strengthen the programs over time.
• Perform as a strategic marketing leader who can translate Frontier Company priorities into credible external engagement programs that advance customer trust market understanding and business goals.
• Lead as a customer-centered and skilled professional designing executive-level advisory experiences that create value for participants while generating candid actionable input for the business.
• Build programs with influential external stakeholders including enterprise customers industry analysts academic institutions or comparable communities.
• Operate in a highly collaborative style with the ability to influence across sales engineering customer success marketing communications Analyst Relations executives agencies and external partners.
• Pivot from strategy to execution manage multiple workstreams and partners and maintain a high quality bar in a dynamic and evolving organization.
• Leverage sound judgment executive presence curiosity and compeling written and verbal communication skills while also maintaining the ability to surface difficult feedback constructively and turn insights into action.

Other

• Embody our cultureand values.

Required/minimum qualifications

• Bachelors Degree in Business Business Administration Marketing Communications Finance or related field AND 6 years communications marketing operations field operations program management project management or related experience
  • OR equivalent experience.

Additional or preferred qualifications

• • Masters Degree in Business Marketing Communications Finance or related field AND 8 years communications marketing operations field operations program management project management or related experience
    • OR Bachelors Degree in Business Marketing Communications Finance or related field AND 12 years communications marketing operations field operations program management project management or related experience
    • OR equivalent experience.
  • 7 years of experience in strategic marketing customer engagement executive programs analyst relations industry relations partnerships or a related field in enterprise technology.
  • Experience developing and executing engagement strategies with senior executives and external stakeholders in complex fast-paced and often ambiguous environments.
  • Demonstrated success building and managing high-impact programs through cross-functional teams and agency partners with clear outcomes and strong stakeholder alignment.

Communications IC5 - The typical base pay range for this role across the U.S. is USD $130900 - $251900 per year. There is a different range applicable to specific work locations within the San Francisco Bay area and New York City metropolitan area and the base pay range for this role in those locations is USD $165600 - $272300 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
position will be open for a minimum of 5 days with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age ancestry citizenship color family or medical care leave gender identity or expression genetic information immigration status marital status medical condition national origin physical or mental disability political affiliation protected veteran or military status race ethnicity religion sex (including pregnancy) sexual orientation or any other characteristic protected by applicable local laws regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process read more about requesting accommodations.

Required Experience:

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