Sales Associate

Job Description

Job Description

We are seeking a motivated and customer-focused Sales Associate to join our rent-to-own retail team. This role is responsible for driving sales, building customer relationships, and helping customers find affordable solutions for furniture, appliances, and electronics through flexible payment options. The ideal candidate has prior sales experience and thrives in a fast-paced, goal-oriented environment.

Key Responsibilities

• Greet customers and deliver a welcoming, high-energy in-store experience 
• Identify customer needs and recommend products that fit their lifestyle and budget 
• Clearly explain rent-to-own agreements, payment terms, and benefits 
• Close sales and meet or exceed individual and store sales goals 
• Build long-term customer relationships to encourage repeat business and referrals 
• Maintain showroom appearance, including merchandising and cleanliness 
• Process sales transactions and complete required paperwork accurately 
• Assist with marketing efforts, promotions, and in-store events 
• Follow up with customers regarding payments, satisfaction, and renewals 
• Collaborate with team members to ensure smooth daily operations 

Qualifications

• Required: Previous sales experience (retail or commission-based preferred) 
• Strong communication and interpersonal skills 
• Proven ability to close sales and meet targets 
• Customer-first mindset with a positive, outgoing personality 
• Ability to explain financing or payment plans clearly and confidently 
• Basic computer skills and comfort with point-of-sale systems 
• Reliable, organized, and detail-oriented

Preferred Qualifications

• Experience in furniture, appliance, or rent-to-own industry  
• Experience with upselling and cross-selling 

Compensation & Benefits

• Competitive hourly wage + commission/bonus opportunities 
• 401K w/ Company Match
• Medical, Dental, Vision Insurance
• Short term disability, life insurance

Work Environment

• Retail showroom setting 
• Work Hours- Mon, Tues, Fri 11-7  Wed 9:15-5, Sat 9-4
• Fast-paced, team-oriented atmosphere 

What Success Looks Like

• Consistently meeting or exceeding sales goals 
• High customer satisfaction and repeat business 
• Strong product knowledge and confidence in explaining agreements 
• Positive contribution to team culture and store performance