Guest Service Agent

Guest Service AgentGuest Services Attendant is responsible for ticket sales, answering phones, utilizing POS and Credit Card technology, daily cash outs, assisting with customer check in and out for lodging. Attendants are often the first contact with our guests and must maintain a friendly guest-centric attitude to ensure our high quality service standards are achieved with every guest interaction.Characteristic Duties & ResponsibilitiesSelling Tickets and other productsOrganizing season pass holders informationAnswering PhonesCommunicate with others on the daily Ticket knowledgeUsing computerized Point-of-Sale and Credit Card terminalsLost and FoundLodging check inOther duties and responsibilities as assignedSupervision ReceivedDirection is received from the Ticket ManagerQualificationsSuccessfully pass a background screeningMust be able to work weekends and holidaysMust have a positive attitude and maintain composure under pressureMust be able to lift a maximum of 25 poundsMust be able to multi task in a fast paced work settingAt Ragged Mountain we work as a team, flexing with the business and team needs. Responsibilities, duties and the requirements for this position may change at any time, with or without a change in title, benefits or salary. Like most jobs in the recreation field, this position requires a flexible schedule, working holidays, weekends and long hours as necessary.