OBGYN Nurse Manager

ESSENTIAL RESPONSIBILITIES / DUTIES Clinical Quality and Patient Safety Ensures the delivery of safe, evidence-based nursing care within the ambulatory practice environment. Promotes a culture of patient safety and high reliability within the clinical team. Ensures compliance with nursing standards of practice, regulatory requirements, and institutional policies. Monitors quality indicators, safety events, and patient outcomes to identify opportunities for improvement. Leads quality improvement initiatives to enhance patient outcomes and clinical reliability. Collaborates with physicians, advanced practice providers, and interdisciplinary teams to optimize patient care delivery. Patient Experience and Service Excellence Promotes a patient-centered culture that prioritizes respectful, compassionate, and equitable care. Ensures staff deliver care aligned with BMC service standards and patient experience expectations. Promotes effective communication practices with patients and families. Addresses patient concerns and service recovery issues in a timely and professional manner. Ensures culturally responsive care for the diverse populations served by Boston Medical Center. Leadership and Workforce Management Provides direct leadership and supervision of nursing and clinical support staff within the ambulatory practice. Recruits, hires, trains, and retains high-performing clinical staff. Conducts performance evaluations, coaching, and professional development activities. Addresses performance concerns through progressive discipline in accordance with BMC policies. Develops staffing plans and schedules to meet operational needs and patient demand. Promotes a culture of accountability, collaboration, and professional growth. Facilitates daily clinical huddles and team communication to support safe and efficient clinic operations. Ambulatory Operations Management Ensures efficient daily clinic operations and workflow optimization. Oversees clinic readiness including staffing, equipment, supplies, and exam room availability. Monitors clinic throughput, patient flow, and scheduling efficiency. Collaborates with operations leadership to improve access and clinic performance. Identifies workflow inefficiencies and implements process improvements. Supports implementation of new clinical initiatives, programs, and operational changes. Financial and Resource Stewardship Supports responsible management of departmental financial resources. Assists in managing labor resources, staffing productivity, and scheduling efficiency. Monitors operational expenses and resource utilization. Participates in budget planning and variance management as requested. Identifies opportunities for operational efficiencies while maintaining high standards of patient care. Regulatory Compliance and Survey Readiness Maintains compliance with standards from regulatory agencies including The Joint Commission and Massachusetts Department of Public Health. Ensures staff adherence to institutional policies, procedures, and clinical protocols. Supports infection prevention, patient safety, and environmental safety initiatives. Maintains documentation and competency standards required for regulatory compliance. Communication and Collaboration Partners with physician leadership and practice administrators to support clinic operations. Communicates effectively with nursing leadership and hospital administration. Participates in committees, performance improvement initiatives, and institutional programs. Serves as a liaison between nursing staff and leadership. SUPERVISORY RESPONSIBILITIES Directly supervises clinical staff including Registered Nurses, Licensed Practical Nurses (if applicable), and Clinical support staff (if applicable). Responsible for staff performance management, scheduling oversight, and workforce development. JOB REQUIREMENTS Education Bachelor of Science in Nursing (BSN) – required. Master’s degree in Nursing, Healthcare Administration, Public Health, or related field – preferred. Certificates, Licenses, Registrations Current Registered Nurse license in the State of Massachusetts – required. Basic Life Support (BLS) certification through the American Heart Association (or equivalent) – required upon hire and maintained throughout employment. Preferred: Ambulatory Care Nursing (RN-BC) certification. Preferred: Nurse Executive (NE-BC/NEA-BC) or other relevant nursing leadership certification within 1 year of hire. Experience Minimum of five (5) years of clinical nursing experience. Minimum of one year in a leadership role, with demonstrated supervisory experience. Strong interpersonal, communication, and organizational skills. Demonstrated experience using process improvement methodologies to evaluate workflows, improve operational performance, and enhance patient care outcomes. Experience with structured improvement frameworks such as Lean, PDSA, or similar methodologies preferred. Experience with quality improvement, regulatory readiness, and healthcare operations. Ability to interpret and utilize healthcare analytics and operational data to inform decision‑making, monitor clinical performance metrics, and drive quality improvement initiatives. Preferred: prior ambulatory nursing leadership experience and managing multidisciplinary teams in an ambulatory clinical setting. Technical proficiency with healthcare information systems and data tools, including electronic health records, reporting platforms, and clinical documentation systems used to support ambulatory care operations. Strong analytical, problem‑solving, and systems‑thinking skills with the ability to translate operational and clinical data into actionable improvement strategies. Multilingual skills reflecting the patient population served by Boston Medical Center. Knowledge and Skills Strong leadership and team management skills. Clinical judgment and patient safety focus. Operational and systems thinking. Effective communication and conflict resolution skills. Data‑informed decision making. Commitment to equity and culturally responsive care. Compensation Range: $97,500.00 – $141,500.00 (based on minimum job qualifications). Additional compensation may include discretionary annual bonuses, merit increases, Flexible Spending Accounts, 403(b) savings match, paid time off, career advancement opportunities, and resources for employee and family well‑being. Benefits Medical, dental, vision, and pharmacy coverage. Flexible Spending Account, 403(b) savings match, and paid time off. Career advancement opportunities and resources to support employee and family well‑being. Equal Employment Opportunity Boston Medical Center is an equal employment/affirmative action employer. We ensure equal employment opportunities for all, without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other non‑job‑related characteristic. BMC participates in the Electronic Employment Verification Program. All staff must be vaccinated against COVID‑19 and flu, and maintain a booster dose of the COVID‑19 vaccine. #J-18808-Ljbffr Boston Medical Center