IT Support Intern, Athletics, Fall 2026

Job no: 503300 Work type: Student Location: Newark, DE Categories: Information Technology, Athletics, All Students Estimated Pay: $20 per hour, at 15 hours a week. Number of Jobs Available: 1 Schedule: Day, flexible within hours of 10-4. Location: Bob Carpenter Center About the department / center: Athletics Department Role Description The IT Support Intern provides front-line technical support to students, faculty, and staff within the Athletic department, focusing on learning best practices in desktop support, customer service, and enterprise IT environments. This role offers hands‑on experience supporting Windows and macOS systems while working closely with experienced IT professionals. The intern will gain exposure to a variety of on‑premises and cloud-based IT services while supporting the mission of IT Client Support & Services to help the University community use technology effectively and efficiently. Primary Responsibilities Provide first‑level technical support for Windows and macOS computers under supervision Assist with troubleshooting hardware, software, and basic connectivity issues Support setup, installation, and configuration of computers, mobile devices, and peripherals Assist with software installations, updates, and basic system maintenance Help document solutions, procedures, and user guides Respond to IT support tickets and elevate issues as needed Educate users on basic technology use, cybersecurity awareness, and responsible computing Assist with data transfers during device replacements or upgrades Perform other related duties as assigned Qualifications IT related background or enrolled in an Information Technology related major Able to allot 15 hours a week Undergraduate student status at the University of Delaware Hiring Timeline August 1 st to September 1 st. Application review: July - August. Interviews: August 1st – August 15 th. Offers extended: August 15th-August 20th. Dates are subject to change depending on the needs of the department. Applicants must be undergraduate students at the University of Delaware. Work study eligibility can be found here. Applicants who are not enrolled as undergraduate students at the University will not be considered for this position. Advertised: 01 Jul 2026 Eastern Daylight Time Applications close: 31 Jul 2026 Eastern Daylight Time #J-18808-Ljbffr University of Delaware