Director, Facilities Management

Vixxo is seeking a Director, Facilities Management. Position Summary The Director, Facilities Management is responsible for the strategic oversight and operational management of a high-rise or campus environment, ensuring the consistent delivery of essential services such as custodial, life-safety, engineering, and general maintenance. This leadership role drives performance, financial stewardship, and team development in alignment with Vixxo standards and ownership objectives. The Director, Facilities Management also oversees larger, more complex portfolios and is accountable for managing broad teams consisting of multiple direct and indirect reports across multiple locations. This position will report direct to the EAD or Sr VP of Ops. Essential Functions and Responsibilities Provide strategic leadership and direction for daily facility operations, ensuring all services are delivered efficiently and in accordance with company policies and ownership goals. Oversee all aspects of custodial, life-safety, engineering, and general maintenance operations, maintaining high standards for service quality, safety, and responsiveness. Manage and evaluate all service contracts to ensure cost-effectiveness and compliance, including contract administration, performance reviews, RFP processes, audits, and invoice reconciliation. Lead and mentor the facility management team in executing maintenance programs and preserving the appearance, functionality, and safety of all interior and exterior spaces. Foster a culture of exceptional service by ensuring timely and professional responses to client and tenant requests. Implement continuous improvement programs to assess and respond to tenant and client needs, resolving issues proactively and collaboratively. Prepare, analyze, and present financial reports, including budgets, forecasts, purchase orders, and expenditure tracking for assigned facilities. Develop and articulate the annual operating budget and quarterly forecasts; support strategic planning initiatives and financial decision-making. Assist in the creation of five-year capital plans encompassing facility enhancements, long-term maintenance, and cost-reduction strategies. Oversee the collection and analysis of operational data to evaluate performance metrics, identify service gaps, and implement corrective measures. Direct staffing activities, including hiring, training, performance evaluations, and employee engagement, fostering a productive and compliant workplace. Manage large and diverse teams across multiple properties and locations, ensuring alignment with strategic goals and operational consistency. Oversee a broader account portfolio with complex operational demands, ensuring client satisfaction and service excellence across the portfolio. Ensure vendor and tenant compliance with insurance and risk requirements; manage claims and incident resolution as needed. Build and maintain strong relationships with key client stakeholders, driving customer satisfaction and retention. Champion operational excellence through innovation, adoption of best practices, and continuous service optimization. Strategic Communication (Oral and Written) Technical and Operational Proficiency Analytical Problem Solving Customer-Centric Mindset Leadership and Team Development Relationship Management Vendor and Contract Management Multitasking and Prioritization Education Requirements Preferred bachelor’s degree in Facilities Management, Corporate Real Estate, Project Management, Business Administration, or related field required. Experience Requirements Minimum 8–10 years of progressively responsible experience in facility management, with at least 3 years in a senior-level or director capacity. Experience overseeing larger teams and complex portfolios with multiple facilities and client stakeholders. Demonstrated experience in leasing, construction, engineering, and full-spectrum property operations. Proven leadership in human resource management, staff development, and performance oversight. Experience managing critical environments and using CMMS/Work Order systems preferred. Preferred Certifications and Skills Certified Facility Manager (CFM), or relevant industry certifications through IFMA or BOMA highly desirable. Strong understanding of contract management, compliance, and procurement. Ability to interpret blueprints, construction documents, and technical specifications. Proficiency with Building Management Systems (BMS) and facility automation tools. Advanced skills in Microsoft Office Suite; experience with financial systems (Yardi preferred). Strong financial discipline, including budgeting, forecasting, and variance analysis. As set forth in VIXXO’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law. If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service—connected disability. A "recently separated veteran" means any veteran during the three—year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service. An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense. An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985. Voluntary Self-Identification of Disability Why are you being asked to complete this form? We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at . How do you know if you have a disability? A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to: Alcohol or other substance use disorder (not currently using drugs illegally) Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS Blind or low vision Cancer (past or present) Cardiovascular or heart disease Celiac disease Cerebral palsy Deaf or serious difficulty hearing Diabetes Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders Epilepsy or other seizure disorder Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome Intellectual or developmental disability Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD Missing limbs or partially missing limbs Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS) Neurodivergence, for example, attention—deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities Partial or complete paralysis (any cause) Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema Short stature (dwarfism) Traumatic brain injury #J-18808-Ljbffr VIXXO