Adoption Marketing Project Manager

Adoption Marketing Project Manager Position Summary (Purpose of job) The purpose of the Project Manager’s job is to support our Adoption Marketing and Impact Marketing teams to ensure predictable, consistent, and successful program execution. The Project Manager will plan, coordinate, and monitor larger scale scope and budget projects with a high degree of complexity and risk. The Project Manager will represent our team to internal and external (marketing agencies, clients, vendors, and services providers) stakeholders and partner with them to ensure a successful start‑up and completion of a project. The Project Manager will be relied upon to provide comprehensive yet concise status and progress reporting to ensure stakeholders and executives are abreast of expected project completion and/or risks. Projects can span multiple business units or functional areas. The above statements are intended only to describe the general nature of the job and should not be construed as an all‑inclusive list of position responsibilities. Essential Job Responsibilities Ensure predictable, consistent, and successful project delivery Provide a holistic view of the overall project to the organization and all stakeholders including producing executive‑level and project working group reporting to assess status, completion, and risks for projects. Exhibit proactive behavior by engaging in project planning activities, including but not limited to: Defining the overall scope of the project; Creating and maintaining a consolidated timeline/schedule highlighting the major milestones and associated dates for project activities; Identifying and communicating project dependencies and impacts; Putting mechanisms in place to ensure ongoing control of the project (e.g., Kick Off Meeting, Overall Project Management Approach, Status And Progress Reporting, Communication Plan, Risk Management, Issues Management, Change Control, etc.) Define project governance, outlining roles, responsibilities, decision rights and clearly defined escalation path Ensure success criteria defined upfront to promote alignment and actively manage to expected project outcomes Keep all stakeholders (internal and external) engaged in the project, receiving necessary reviews and approvals, aligned on expected outcomes, and informed about what is occurring throughout project – inclusive of stakeholders outside of our Business Unit Assist in maintaining key vendor relationships including but not limited to negotiating terms and pricing for new agreements and/or statements of work, planning and facilitating status meetings, processing and tracking purchase orders and invoices, plan and facilitate ad hoc/strategic working sessions as needed. Proactively communicate the project’s progress on an ongoing basis, ensuring transparency throughout project lifecycle. Provide leadership and key stakeholders with the information and venues to make effective, timely decisions Facilitate alignment and approach for all related Fiserv business areas to meet One Fiserv Objectives. Represent the team as needed in various project meetings and debrief our team and management. Knowledgeable about how the organizations work; knows how to get things done through formal channels and the informal network. Understands the culture of organizations Required Qualifications Bachelor degree in business or equivalent work experience 5–7 years of previous technical project management and/or relevant consulting experience Knowledge of- and demonstrated experience in project management processes and methodologies, as well as project lifecycles Experience managing projects in a distributed PMO, working with Waterfall and/or Agile methodologies, and reporting project performance metrics Experience in banking, financial services, marketing, and/or software industries desired Experience in driving large scale change efforts Experience with matrix management of cross‑functional processes and teams Experience with Project Management tools specifically Microsoft Project and Excel and Workfront® Possesses the following key skills/behaviors: Stakeholder Partnership: Strong influencing and stakeholder management skills, ability to develop and maintain strong working relationships and strategic partnerships with key stakeholders/customers across Fiserv to maximize program effectiveness and influence Poised and composed interaction with all levels of the organization (within Division), including senior‑level audience Judgment: Ability to practically apply project management concepts to facilitate the achievement of business objectives ensuring predictable, consistent, and successful program delivery Ability to adapt to and work effectively within a variety of situations and with various individuals Team Leadership: Proven ability to quickly earn the trust of sponsors and key stakeholders, mobilize and motivate project team, set direction and approach, resolve conflict, deliver tough messages with grace Ability to lead and influence with minimal direction from sponsor or manager Accountability & Commitment: Ability to achieve project outcomes and stakeholder satisfaction Ability to identify project obstacles and proactively mitigate risks. Escalates and resolves complex issues effectively Learning Agility: Ability to quickly grasp complex concepts and convey concepts in a way that is easily understood by others Ability to incorporate feedback and adjust plans or approach Business Acumen: Ability to provide a holistic view by coordinating with and monitoring all impacted business processes from initiation to delivery Ability to explain the business rationale and benefits of change to client, including impacts to project Problem Solving: Ability to identify, analyze and solve problems Ability to effectively and quickly solve complex problems rather than symptoms Process Adherence: Ability to engage in project initiating activities such as identifying stakeholders, identifying project management approach, defining roles and responsibilities, etc. Ability to use proven project management methods and practices to facilitate the achievement of project outcomes Ability to provide a complete view of the overall project to the organization and all stakeholders Travel Required (If applicable) 20% Preferred Qualifications Project Management Professional (PMP) certification preferred, not required Experience using WorkFront to build and manage project timelines, deliverables, and reporting Minimum Year Experience: 8; Maximum Year Experience: 15 #J-18808-Ljbffr Infinite Computer Solutions