Virtual Operations Coordinator

The Operations Safety team is part of Motional's Enterprise Safety organization. Our mission is to ensure the safe, reliable, and responsible testing and deployment of Motional's autonomous vehicle fleet. As the operational safety anchor in the field, Enterprise Safety brings together expertise across safety management systems, vehicle operations, engineering, and field testing to establish rigorous safety standards, investigate operational events, and validate real-world readiness. Motional's vision is to make autonomous mobility a safe, reliable, and accessible reality for everyone and robust operational safety across Enterprise Safety and our active test sites is foundational to achieving that vision. As the Operations Safety Specialist, you will lead frontline operational safety assurance for Motional's autonomous vehicle operations in Las Vegas. Reporting to the Senior Operations Safety Manager, this role conducts assigned operational safety investigations, near-miss and safety concern follow-ups, and recurring field audits across driverless and operator-supported missions. You will partner closely with Operations and Engineering to identify hazards, track corrective actions through to closure, and improve operating procedures, while directly supporting incident response readiness and safety training. If you are a hands-on safety professional with experience in risk assessment, incident response, and root-cause analysis within safety-critical environments, this role offers an opportunity to directly shape the operational safety of autonomous mobility at scale. Review and triage incidents, near misses, and safety concerns. Gather missing information and escalate urgent or unresolved risks through established processes. Support Incident Leads during response and recovery, and conduct operational safety investigations. Conduct field observations and audits of SOP compliance and reporting practices across driverless and operator-supported missions. Document findings and follow up on improvements. Document results and track readiness findings through resolution. Support incident reporting and escalation workflow maintenance and testing. Review incident documentation and evidence completeness while following established access controls. Develop and improve operator risk assessment tools, adverse condition protocols, and other processes that address operational safety risks. Analyze safety reports, recurring concerns, and audit findings. Prepare safety metrics and recommendations for Operations leadership. Work with trainers to review safety curriculum, incorporate lessons learned, and improve operator guidance and job aids. Support the Senior Operations Safety Manager's coordination with external safety teams by preparing findings and tracking agreed follow-up actions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. 2+ years of professional experience in operational safety, investigations, auditing, or risk management within safety-critical environments (or 1+ years when paired with a relevant degree).

• Bachelor's degree in Safety, Engineering, Aviation, Operations Management, or a related field; Practical knowledge of risk assessment frameworks, root cause analysis (RCA), and corrective and preventive action (CAPA) tracking through to closure.
• Understanding of human performance principles (e.g., Proven ability to manage assigned work independently and collaborate with frontline personnel, Operations leaders, and Engineering.
• Driver's License with a clean motor vehicle record (MVR), and comfortable operating test fleet assets and conducting public-road field observations.
• Ability to support occasional non-standard shifts or on-call incident support.

Prior background working alongside autonomous systems, Mission Control, remote vehicle assistance, or commercial fleet dispatch environments. Experience with incident management platforms (e.g., io, ServiceNow) and spreadsheet-based safety metric tracking. Proficiency with Jira and the Atlassian suite for task management, bug tracking, and action-item workflows. Familiarity with Safety Management Systems (SMS) or professional credentials (e.g., ASP, CSP, or certified safety auditor coursework). Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. The team member is regularly exposed to mechanical and computer parts. All applicants will receive impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, religion, gender identity, sexual orientation, or other legally protected status. The salary range for this role is an estimate based on a wide range of compensation factors including but not limited to specific skills, experience and expertise, role location, certifications, licenses, and business needs. This role may include additional forms of compensation such as a bonus or company equity. Motional's benefits include but are not limited to medical, dental, vision, 401k with a company match, health saving accounts, life insurance, pet insurance, and more. We aren't just developing driverless cars; we're creating safer roadways, more equitable transportation options, and making our communities better places to live, work, and connect. We believe in building a great place to work through a progressive, global culture that is diverse, inclusive, and ensures people feel valued at every level of the organization. Diversity helps us to see the world differently; it's not only good for our business, it's the right thing to do. S, the launch of the world's first robotaxi pilot, and operation of the world's longest-standing public robotaxi fleet. Formed as a joint venture between Hyundai Motor Group and Aptiv, Motional is fundamentally changing how people move through their lives. Headquartered in Boston, Motional has operations in the U.For more information, visit and follow us on Twitter, LinkedIn, Instagram and YouTube. We celebrate diversity and are committed to creating an inclusive environment for all employees. All newly-hired employees are queried through this electronic system established by the DHS and the SSA to verify their identity and employment eligibility.